SmartBug’s introduction of this migration tool follows HubSpot’s launch of an array of new features for its Service Hub customer support solution.
SmartBug Media, a HubSpot solutions partner, announced the launch of a Zendesk to HubSpot Service Hub migration solution.
Jen Spencer, CEO of SmartBug US, said, “We not only manage the heavy lifting of transferring comprehensive customer service data, including sophisticated automations and custom reports, but also provide both in-person and virtual training programs to onboard your team effectively to Service Hub. This approach guarantees not just a smooth migration but also a strong foundation for maximising the value of HubSpot throughout the entire customer lifecycle.”
Brian Garvey, SVP, Solutions Partner and Provider Ecosystem at HubSpot, said, “As the needs of our customers continue to evolve and grow ever more complex, it’s so reassuring to know that SmartBug is there to always deliver exceptional help and value at every stage of their journey. Businesses who want to invest in delightful support and customer experiences at scale – with unified insights – can now migrate even more easily to HubSpot’s reinvented Service Hub.”
SmartBug’s introduction of this migration tool follows HubSpot’s launch of an array of new features for its Service Hub customer support solution, including skills-based routing and a help desk that centralises support and customer success operations into an omnichannel system.
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Sprinklr is a comprehensive enterprise software company for all customer-focused functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform lets organisations offer human experiences to every customer, every time, across any modern channel.
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Brandwatch enables businesses to build and scale the optimal strategy for their clients with intuitive, use-case-focused tools that are easy and quick to master. Bringing together consumer intelligence and social media management, the company helps its users react to the trends that matter, collaborate on data-driven content, shield the brand from threats and manage all the social media channels at scale.
Zoho Corporation offers innovative and tailored software to help leaders grow their business. Zoho’s 55+ products aid sales and marketing, support and collaboration, finance, and recruitment requirements. Its customer analytics capabilities come with a conversational feature, Ask Zia. It enables users to ask questions and get insights in the form of reports and widgets in real-time.
Salesforce-owned Tableau is an AI-powered analytics and business intelligence platform, offering the breadth and depth of capabilities that serve the requirements of global enterprises in a seamless, integrated experience. Marketers can utilise generative AI models, AI-powered predictions, natural language querying, and recommendationsons.
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Started in 2005 in a Sweden-based small town, Norrköping, Voyado offers a customer experience cloud platform that includes a customer loyalty management system. This platform helps businesses design and implement customer loyalty programs, track customer 
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