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MoEngage Releases State of Personalisation Report

The report says 66% of marketers are looking towards enhancing their email personalisation capabilities MoEngage, a customer engagement platform, has released a “State of Personalisation...

Vee24 Introduces WhatsApp Integration For Customer Assistance

The integration opens up brands to a trusted channel for customer support Vee24, a person-to-person digital customer experience solutions provider, announced the recent launch of...

Giift Acquires Majority Interest In InTouch

Giift, a provider of end-to-end loyalty program management solutions, announced it has acquired a strategic majority interest in InTouch, Indonesia's trusted provider of loyalty...

Quiq Expands Conversational AI To UK and Europe

Quiq will build an international commercial team and deepen its partner ecosystem to improve the customer experience for businesses while reducing call volumes and...

Crisp Acquires Integral Group

CPG suppliers will gain a holistic view of their retail business through the merging of retail point-of-sale and inventory data with ordering, shipment and...

Openscreen Launches Openscreen Engage

Openscreen Engage adds rich online publishing capabilities to design, launch and track QR Code programs Openscreen, a provider of QR Code-driven enterprise solutions, announced the...

OneBill Integrates With Hubspot, Elevates CRM

Businesses can now have the peace of mind that their customer records will be accurately duplicated and updated in real-time Companies using OneBill’s platform to...

Observe.AI Launches Real-Time AI

By uniquely leveraging post-interaction insights and historical data, Observe.AI introduces highly contextualised real-time agent guidance, live supervisor coaching, and automated actions Observe.AI, the live conversation...

NICE Partners With Cognizant

The collaboration opens up growth opportunities in CX, WFM, and digital transformation NICE and Cognizant announced the launch of a global strategic go-to-market partnership to...

Zahara Travel Reaffirms Its Technology Agreement with Sabre

Zahara Travel will deploy Sabre technology and solutions to drive growth, boost revenue and transform its business - including Sabre Virtual Payment to manage...

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