News

Shopify Partners With Twitter To Expand Social Commerce Offering

Shopify has partnered with social media platform Twitter to launch Twitter Shopping as a social commerce strategy. The Canadian ecommerce giant has become Twitter’s first...

TikTok Explores Gamification In Ecommerce Push

TikTok is exploring gamification as part of its latest ecommerce push, which will see the social media platform using the retail tactic as part...

Revolut Partners With Vonage To Improve Customer Service Experience

Vonage has announced that global financial super app Revolut has selected the Vonage Contact Center (VCC) for the Salesforce solution to improve customer communications. The...

Qualtrics Partners With ServiceNow

Qualtrics and ServiceNow announced a new app to help improve employee and customer service experiences. Available now in the ServiceNow Store, the new Qualtrics...

Klarna Launches Loyalty Card And In-store Payments In The UK

Klarna has announced the launch of its ‘Loyalty Card’ feature in the Klarna app, allowing users to access their physical loyalty cards digitally, removing...

Amazon Unveils First ‘Fully Autonomous’ Warehouse Robot

Amazon unveiled its first ‘fully autonomous’ warehouse robot, Proteus. Currently, the robots that Amazon has rolling around its warehouses must operate in a caged area...

Shopify Announces Platform To Help B2B Merchants

Shopify has announced new software for its platform specifically for B2B merchants. The new platform is available to Shopify Plus merchants directly in the Shopify...

Alorica Partners With Sanas

Alorica, a provider of next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence (AI) linguistic translation software developer, announced a strategic...

Zoom Unveils New Packaging And Translation Feature

Zoom Video Communications unveiled the latest evolution of its communications platform with the introduction of Zoom One, a new offering that combines persistent chat,...

Reckitt Simplifies Consumer Knowledge Discovery With Stravito

Stravito’s AI-powered enterprise insights platform allows Reckitt Marketing employees to search for and discover consumer insights in seconds. No matter where they are in...

Latest Posts