News

Staysure Selects NiCE to Deliver Seamless CX

Staysure Selects NiCE to Deliver Seamless CX

NiCE’s CXone Mpower enables Staysure to integrate digital channels like WhatsApp, SMS, and chat with voice, creating a smooth omnichannel experience that connects online and offline interactions and boosts digital engagement.
SPAR Tests Simbe Robotics’ Inventory Robot Tally

SPAR Tests Simbe Robotics’ Inventory Robot Tally

The Tally robots will help SPAR improve product availability, ease employee workload, and deliver a smoother shopping experience.
ScienceSoft Introduced AI Scheduling Assistant

ScienceSoft Introduces AI Scheduling Assistant

ScienceSoft’s HIPAA-compliant AI scheduling assistant transforms patient calls by enabling natural, real-time conversations, cutting wait times, reducing no-shows, and improving hospital efficiency.
Curve, Thales Join Forces to Transform Digital Wallets

Curve, Thales Join Forces to Transform Digital Wallets

The partnership is a step to reshaping everyday spending, allowing Curve customers to benefit from NFC payment directly in the Curve App for contactless payments in-store for all end-users on iOS and Android.
Plusgrade, Finnair Launch Avios Subscription Service

Plusgrade, Finnair Launch Avios Subscription Service

Finnair and Plusgrade launched an Avios subscription service to help members grow their loyalty balance easily and plan travel rewards with predictable, flexible payments.
x-hoppers Launches Embedded Agentic AI

x-hoppers Launches Embedded Agentic AI

x-hoppers agentic AI features full GDPR compliance, no biometric tracking, a transcription engine fully decoupled from large language models and modular no-code workflows customisable to each store’s needs.
Uber Eats Expands Grocery Delivery Service

Uber Eats Expands Grocery Delivery Service

The expansion underscores Uber Eats' focus on growing its grocery category through trusted regional retailers, giving customers convenient access to familiar products nationwide.
Sports Emotion Taps Nextail

Sports Emotion Taps Nextail

With Nextail, Sports Emotion gains real-time visibility, demand forecasting, and automated, store-level decisions that will improve seasonal and continuity product performance and availability.
Oversee Unveils Personalisation Features in AgentSee

Oversee Unveils Personalisation Features in AgentSee

Oversee has added personalisation to AgentSee, enabling TMCs to automate tailored service based on traveller history, improving turnaround time, policy compliance, and traveller experience.
ASOS Launches ASOS.WORLD for UK Customers

ASOS Launches ASOS.WORLD for UK Customers

While the primary goal is to reward loyal customers, the ASOS.WORLD programme is also expected to draw new shoppers due to its accessible sign-up process and wide range of benefits.

What to Read Next