Overtime and Authvia have partnered to combine AI-powered consumer engagement with conversational payments to modernise accounts receivable experiences.
Overtime, an AI-native platform transforming collections, receivables and healthcare, and Authvia, a conversational payments and payment orchestration provider, have announced a strategic partnership to help organisations modernise the accounts receivable experience for consumers. Combining Overtime’s AI-powered conversations with Authvia’s secure, embedded digital payments, the partnership reduces friction in the customer journey and improves the operational efficiency of accounts receivable teams.
Today’s consumers increasingly expect flexibility and choice in how they interact with and pay accounts receivable teams. This partnership delivers that flexibility, bringing together Overtime’s AI voice platform and Authvia’s payment technology to create a seamless experience from consumer engagement through payment resolution. Organisations can engage consumers through AI voice, SMS and digital channels while enabling secure payments within the same interaction, reducing friction, improving the consumer experience and accelerating resolution.
Overtime will integrate Authvia’s payment orchestration platform into its AI-native receivables platform, enabling support for multiple payment processors, payment methods and conversational payment experiences. The companies will also work together to introduce the combined solution to organisations across collections, financial services and healthcare.
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“Collections are evolving from a fragmented, transactional process into a connected consumer experience. By bringing conversations and payments together, organisations can make resolution easier and more positive for everyone involved. Together with Authvia, we’re helping organisations automate the entire consumer journey from conversation to payment, making payments simpler for consumers and improving outcomes for our clients,” said Dan Kutchel, CEO, Overtime.
“We’re excited to partner with Overtime to modernise accounts receivable and reshape consumer experiences. For too long, collections have been defined by friction—for consumers, agents and organisations alike. By combining Overtime’s AI platform with Authvia’s conversational payment technology, we’re bringing a more intelligent, connected and consumer-friendly solution to market that helps organisations improve engagement, simplify payments and drive better outcomes,” said Chris Brunner, CEO, Authvia.
Together, the Companies Will Deliver
- AI-powered voice and digital consumer engagement.
- Secure conversational payments embedded directly into consumer interactions.
- Flexible payment orchestration supporting multiple payment processors and payment methods.
- Faster implementation with enterprise-grade security and scalability.
- A unified solution that connects consumer engagement directly to payment resolution.
The strategic partnership reflects both companies’ commitment to helping organisations improve recovery performance while creating a more transparent, convenient and consumer-friendly experience. By combining intelligent AI engagement with frictionless digital payments, Overtime and Authvia will enable organisations to recover more, lower operating costs and strengthen relationships with the consumers they serve.
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