Uber’s entry into the on-demand delivery space beyond food with Courier is a signal of its ambitions to become a one-stop platform for urban mobility and logistics.
Uber has introduced Courier, a new on-demand delivery service aimed at helping individuals and small businesses across the UK manage everyday errands and deliveries. Currently available in nine cities, Courier is set to expand to 20 locations by the end of summer. This launch marks Uber’s latest step to diversify its offerings beyond ridesharing and food delivery.
Courier is integrated directly into the Uber app, offering a simple and seamless experience for users who need to send or receive items quickly—whether that’s forgotten house keys, a birthday gift, or a time-sensitive business delivery.
Currently live in Sheffield, Edinburgh, Stoke, Glasgow, Leicester, Oxford, Belfast, Northampton, and Hull, Courier is expected to roll out in additional locations including Brighton, Cambridge, Cardiff, Newcastle, Portsmouth, Birmingham, Leeds, Manchester, Merseyside, Nottingham, Bristol, and Sussex, with London scheduled to join the programme in late 2025.
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Andrew Brem, General Manager at Uber UK, said the new service reflects a growing demand for fast, flexible logistics. “Courier is designed for those moments when something just needs to get done, but you can’t get to it yourself.”
“By offering an easy, reliable way to send and receive items, Courier helps people and small businesses reclaim valuable time for what matters most.”
Although best for personal use, Uber views Courier primarily as a practical solution for small businesses. It supports independent retailers with same-day delivery and helps professional services transport documents, providing a straightforward logistics option without the costs associated with traditional courier services.
Users simply open the Uber app, select Courier, enter pickup and drop-off locations, describe the item (which must be under 15 pounds and valued at under £200), and track the delivery in real time. Features such as PIN verification, live trip tracking, and shareable delivery updates are all included, offering peace of mind to both senders and recipients.
Uber’s entry into the on-demand delivery space beyond food is a signal of its ambitions to become a one-stop platform for urban mobility and logistics. With the growing need for agile, last-mile delivery, Courier aims to offer a scalable solution for personal and business use.
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