The company has chosen Zuper to optimise field service workflows and improve customer engagement as it scales its service-focused franchise network supporting older adults and their families.
Transition Franchise Brands has selected Zuper, the provider of intelligent field service management solutions, to optimise operational workflows and enhance customer engagement strategies. Transition Franchise Brands, with experience in creating service-focused franchise brands, is dedicated to supporting the ageing population and their loved ones.
As Transition Franchise Brands grows, it identified the need for a field service management solution that could integrate with its existing CRM, HubSpot, and support operational efficiency and customer service. The company chose Zuper for its usability, functional features, and compatibility, helping improve work order management and the use of marketing data.
“Our commitment to providing efficient, compassionate services to ageing adults and their families is at the heart of everything we do,” said Matt Paxton, Founder & CEO of Transition Franchise Brands.
“As our franchise model grows, Zuper’s comprehensive field service management platform empowers our franchise teams with the tools they need to operate efficiently, scale seamlessly, and deliver exceptional care.”
“This partnership ensures that we maintain the trust and high standards of service our customers have come to expect while supporting the operational needs of a rapidly expanding network of franchisees.”
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Zuper’s platform offers Transition Franchise Brands:
- Seamless HubSpot Integration: Zuper integrates with HubSpot, enabling the import of marketing data to optimise operational workflows and enhance customer engagement strategies.
- Effortless Job Management: The platform empowers teams to track job progress, manage schedules efficiently, and capture detailed work data in real time, ensuring streamlined operations.
- Advanced Reporting and Visualisation: Zuper provides reporting capabilities, allowing Transition Franchise Brands to report on any data field and visualise insights directly within HubSpot for data-driven decision-making.
- Customizable Templates: The platform offers customizable templates for reporting, invoicing, and customer interactions, ensuring adaptability to specific business needs and branding requirements.
“We are honoured to partner with Transition Franchise Brands, an organisation that has dedicated decades to supporting older adults and their families through critical life transitions,” said Anand Subbraj, CEO-Founder of Zuper.
“By integrating our platform into their operations, we streamline workflows, improve efficiency, and expand their business without compromising their dedication to delivering compassionate care.”
“Having worked successfully with leading franchises, Zuper is well-equipped to address the specific needs of franchise organisations, offering both consistency and flexibility. This partnership reflects our shared commitment to making meaningful impacts through innovative solutions.”
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