The deal positions Verint to accelerate AI-powered CX automation, with Thoma Bravo planning to combine it with portfolio company Calabrio to create a broader customer experience (CX) platform.
Verint announced that it has entered into a definitive agreement to be acquired by Thoma Bravo, a software investment firm, in an all-cash transaction reflecting an enterprise value of $2 billion.
Under the terms of the agreement, Verint common shareholders will receive $20.50 per share in cash, an 18% premium to Verint’s 10-day volume weighted average share price up to June 25, 2025 (unaffected share price), the last day prior to media reports regarding a potential sale of the Company.
“Thoma Bravo’s investment is a testament to our CX Automation category leadership. Leading brands around the world are reporting strong AI business outcomes with the Verint CX Automation Platform,” said Verint CEO and Chairman Dan Bodner.
“We are making good progress in delivering AI-powered solutions to an early-stage CX Automation market, and we recently announced that our AI Annual Recurring Revenue (ARR) now represents 50% of our total ARR. We look forward to extending our category leadership together with Thoma Bravo.”
Mike Hoffmann, a Partner at Thoma Bravo, said, “Verint’s market-leading CX Automation platform, enterprise customer base and talented employees position it well to shape the future of customer experience with AI as part of the Thoma Bravo portfolio.”
“At the closing of the transaction, Verint will join forces with Thoma Bravo portfolio company Calabrio. The opportunity to automate CX workflows with an AI-powered platform is significant, and the combined company will have the industry’s broadest CX platform, arming brands of all sizes with strong AI business outcomes.”
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