VEJA has gone live on NewStore’s Omnichannel PoS, integrating with SAP and supported by Syntax, enabling unified retail operations, seamless omnichannel experiences, and enhanced customer engagement across multiple markets.
NewStore has reported that VEJA, a French footwear brand, is now live on its Omnichannel PoS offering. Initially launched in Denmark, Germany, and the United States, the roll-out will also extend to all of VEJA’s owned stores and department store concession locations across France, Spain, and the United Kingdom.
“We chose NewStore for its ability to modernise our store operations without disruption, while delivering the speed, reliability, and strategic guidance we needed,” said Davy Leroux, CIO at VEJA.
“Equally important was its integration with SAP, which gave us the flexibility to unify our retail systems. That combination enabled us to roll out a completely new PoS in just three months and lay the foundation for a truly unified retail experience.”
A critical component of this deployment is the integration between the NewStore platform and VEJA’s enterprise systems. VEJA uses SAP as its ERP backbone to manage merchandise and operations.
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With built-in integration capabilities and support from Syntax, a SAP-certified systems integrator, the NewStore Omnichannel PoS now connects to VEJA’s SAP environment. This will enable synchronisation of sales and inventory data across all channels, providing a single source of truth for the brand’s retail operations.
“With SAP as the digital core, and Newstore bringing clienteling, in-store fulfilment, and inventory execution into one intuitive app, VEJA now has the agility and real-time visibility to scale internationally,” said Achim Schneider, Global Head of Industry Business Unit Retail at SAP.
“Together with Syntax, we are enabling VEJA to connect every part of its retail business and deliver the seamless experiences today’s consumers expect.”
Grégory Hermel, CEO for France and Morocco at Syntax, said, “Bringing VEJA’s retail stack online required tight coordination across platforms.”
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“As a recognised expert in the SAP ecosystem, we were in the best position to support VEJA and NewStore in the implementation, ensuring seamless integration across all channels and unified management of retail operations.”
By adopting the NewStore platform, with support from Syntax, and through the design of a global ecommerce and store omnichannel architecture, VEJA will equip its store teams with a suite of capabilities that unify online and in-store shopping, including mobile checkout, endless aisle, mixed cart, buy online pick up in-store (BOPIS), and buy online return in-store (BORIS).
It will also enable NewStore Clienteling, giving its associates access to personalised tools that drive deeper engagement and generate more revenue through remote selling.
“Retailers like VEJA are under constant pressure to adapt while maintaining a consistent customer experience,” said Michael DeSimone, CEO at NewStore. “Our platform makes it easier for brands to expand internationally by delivering a consistent, unified experience across every market they operate in.”
“This launch is a powerful example of how NewStore and SAP can provide the kind of connected foundation retailers need to succeed.”
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