Trip.Biz ONE is designed to help organisations overcome existing challenges such as booking leakages in the form of off-platform bookings and overspending, non-adherence to travel policies and inefficient reconciliation processes.
Trip.Biz, the business travel management brand of Trip.com Group, has launched Trip.Biz ONE, an all-in-one solution that redefines how organisations manage business travel, at its annual Trip.Biz Transform 2025 conference in Singapore.
As an all-in-one solution that makes the entire business travel experience more seamless for corporates, Trip.Biz ONE is designed to help organisations overcome existing challenges such as booking leakages in the form of off-platform bookings and overspending, non-adherence to travel policies and inefficient reconciliation processes.
“Companies need to redefine expectations on how business travel can support revenue growth amidst ongoing trade policy uncertainty and economic risks, and this has shifted from cost management to one that is smarter, safer and more sustainable,” said Tao Song, Chief Executive Officer, Trip.Biz.
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“With Trip.Biz ONE, we are bringing together three critical pillars – People & Service, Technology & Inventory and Sustainability – into a single, intelligent platform that empowers companies to deliver greater efficiency, stronger compliance and a better travel experience for every business traveller.”
With the launch of Trip.Biz ONE, Trip.Biz is able to directly address major pain points affecting business travel management, including cost control, policy enforcement, limited customer support and inefficient reconciliation.
By integrating booking, policy compliance, workflow automation, and AI-driven business intelligence features with real-time desktop-to-mobile synchronisation, Trip.Biz ONE is able to streamline the business travel management process to empower companies with a better travel ROI and peace of mind.
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Key capabilities of Trip.Biz ONE include:
- Consolidated Bookings & Policy Management
- Single platform for multiple travel services, including flights, hotels, airport transfers, ride-hailing, and car rentals, with automated approval workflows.
- Extensive booking selections through numerous inventory sources, including corporate negotiated rates.
- Real-time policy compliance monitoring and enforcement.
- Advanced Technology Integration
- AI-driven business intelligence via the Trip.Biz AI Chatbot, providing smart and flexible recommendations, real-time traveller support for enhanced traveller experiences.
- Rapidly customisable configurations via in-house IT based on travel teams’ needs.
- Comprehensive duty-of-care capabilities with dedicated traveller support.
- Strategic Business Intelligence:
- Consolidated reporting insights and analytics.
- Improved ROI through data-driven decision-making.
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