The collaboration reflects Flair Airlines’ continued focus on providing seamless, innovative digital experiences, strengthening its position in affordable, customer-focused air travel.
Netcore Cloud, a global provider of Agentic Marketing solutions, has announced a strategic partnership with Flair Airlines, Canada’s independent ultra-low-cost carrier, to enhance customer engagement through a personalised, AI-powered digital experience platform.
Flair Airlines was seeking a partner with domain expertise in aviation – one capable of elevating the customer journey while establishing a scalable, future-ready AI roadmap.
Netcore Cloud was selected for its strong alignment with Flair’s business objectives, proven success in driving digital transformation for global airlines, and shared vision for delivering meaningful customer experiences at scale.
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Key Pillars of Netcore’s Solution:
- AI-driven personalisation: Delivering relevant, contextual engagement across all digital touchpoints.
- Omnichannel automation: Enabling seamless communication throughout the traveller’s journey – from booking to post-flight.
- Advanced analytics and insights: Equipping Flair’s marketing teams with data-driven intelligence to optimise customer interactions and boost campaign performance.
“Flair embarked on a transformation from being a no-frills carrier to becoming a meaningful part of every customer’s travel experience,” said Kalpit Jain, Group CEO, Netcore Cloud.
“Our role extended beyond technology – we helped embed a culture of AI-driven personalisation that fuels ancillary revenue growth and strengthens long-term customer loyalty.”
The collaboration reflects Flair Airlines’ continued focus on providing seamless, innovative digital experiences, strengthening its position in affordable, customer-focused air travel.
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