The partnership between Simbe and Harmons aims to optimise inventory management and deliver a consistently exceptional customer experience.
Simbe reports deployment of Tally, its autonomous shelf-scanning robot, at Harmons. The partnership aims to optimise inventory management and deliver a consistently exceptional customer experience.
Following a five-store roll-out, Tally is now live across 17 of Harmons’ locations.
The robot captures real-time, shelf-level data on product availability, pricing and placement, with the aim of enabling Harmons to achieve cleaner data, better execution and minimise out-of-stock inventory.
With the shopper experience central to Harmons’ mission, ensuring shelves are stocked with the right items, in the right place, at the right price is critical for success. Simbe’s Tally autonomously traverses aisles and scans shelves multiple times daily to automate and guarantee the completion of repetitive and time-intensive tasks.
“It’s not uncommon for associates to have been part of the Harmons’ grocer family for 20, 30, even 40 years, and we wanted to ensure we were introducing tech to fit their world,” said Bruce Hatch, Chief Information Officer at Harmons.
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“Our goal for Tally was to empower and support our associates while also improving our operations and the customer experience. Simbe proved to be the perfect partner.”
“Tally provides reliable, actionable data that helps our teams execute better, reduce missed sales opportunities, protect margin, and allow us to focus on what matters the most, our customers. It’s an essential part of how we continue evolving our business while staying true to our values.”
Cari McGinnis, Senior Director of Client Success at Simbe, said, “Harmons demonstrates how integrating real-time shelf visibility into daily operations elevates retail execution.”
“Beyond inventory, Tally’s shelf data fuels smarter automation, boosting performance and creating an agile, data-driven operating model centred on shoppers and store teams.”
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