The collaboration fulfils the vision of the companies’ strategic partnership announced earlier this year, deploying PayPal as the commerce solution for the next generation of AI-driven retail.
PayPal announced that it has enabled PayPal merchants to become discoverable within Perplexity, giving consumers the ability to check out in chat.
This collaboration fulfils the vision of the companies’ strategic partnership announced earlier this year, deploying PayPal as the commerce solution for the next generation of AI-driven retail.
US users exploring Perplexity’s new shopping experience can seamlessly transition from research to purchase, leveraging PayPal’s identity verification, Purchase and Seller protection, and trusted payment processing, without leaving the answer engine.
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By integrating PayPal’s agentic commerce services, Perplexity users can browse merchant catalogues in real-time and checkout directly on the platform, from Abercrombie & Fitch, Ashley Furniture, Fabletics, Adorama and NewEgg, and many others to come.
It has never been easier or more convenient to purchase items with the speed and trust of checking out with PayPal, completing the full shopping journey in just a few simple clicks.
“We are building for the next era of commerce by connecting PayPal’s trusted payments and buyer protection directly to AI-powered shopping,” said Michelle Gill, General Manager, Small Business and Financial Services, at PayPal.
“Our collaboration with Perplexity is the opening act of PayPal’s innovation in commerce for the agentic era. This is the continuation of our decades-long commitment to make AI-driven commerce seamless and interoperable across every platform.”
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Limited-Time Offer
To celebrate the launch and the start of the holiday shopping season, PayPal is introducing a special incentive for users to experience the future of AI commerce. This exclusive offer delivers a rewarding first shopping experience on Perplexity for those looking to benefit from the simplicity and speed of AI shopping.
Powering Perplexity’s Enhanced Shopping Experience
PayPal serves as the commerce engine behind Perplexity’s newly revamped shopping offering, enhancing Perplexity’s agentic discovery experience and making it a fully functional storefront. PayPal enables the transaction to happen instantly within the AI interface and keeps the retailer in control as the merchant of record.
By serving as the bridge between high-intent shoppers and brands, PayPal ensures that retailers are paid directly and remain at the centre of the customer relationship. This seamless connectivity means the shopping experience is no longer just about finding answers—it is about transacting with the full benefits of a direct purchase.
Empowering Merchants in the Age of AI
For merchants, this partnership unlocks immediate access to the emerging agentic economy without requiring a complex technical lift.
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PayPal’s agentic commerce services – including store sync and agent-ready – allows merchants to:
- Seamlessly Integrate: Store sync makes merchant product catalogues instantly discoverable within Perplexity’s results, while agent-ready ensures they can accept payments on the platform using their existing PayPal configurations.
- Increase Conversion: By capturing high-intent buyers at the moment of discovery, merchants can drive higher sales volume.
- PayPal’s payment security: Transactions are screened by PayPal’s fraud detection and risk management systems, which are crucial for establishing trust in automated shopping environments.
“Shoppers and merchants demand a better ecommerce experience in the age of AI, one that’s as personalised as it is seamless,” said Dmitry Shevelenko, Chief Business Officer at Perplexity. “We’re excited to partner with PayPal to bring instant checkout to our new shopping experience.”
“PayPal’s decades of ecommerce leadership, including deep merchant integration, robust identity verification, and secure transactions give Perplexity users the complete experience needed to shop with confidence and give merchants a powerful new way to expand their consumer relationships in the age of AI.”
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