Customers can now choose to pay via the Aldi app, fast lane tap, or new self-checkout terminals, blending checkout-free convenience with flexibility.
Aldi is introducing changes to its Shop & Go checkout-free stores, shifting from a tap-in system to a hybrid experience.
Lennart Hoffmann, Lead Engineer, Seamless Stores at Aldi DX, said, “Since opening our first checkout-free Shop & Go store in London in 2022, we have continuously evolved the customer experience to make shopping faster, easier, and more convenient.”
“After introducing tap-in during December 2023, we are excited to announce the next big step in our journey: Shop & Go is going hybrid.”
“Our new hybrid store model puts customer choice at the forefront – keeping the ease of checkout-free shopping while bringing the concept closer to the traditional Aldi shopping experience.”
As with any other Aldi store, customers can now just walk in. At the exit, they can choose how they want to pay: use the retailer’s app or tap on a fast lane, or try new self-checkout terminals. These let people manually scan their items or use an AiFi powered checkout system.
Hoffmann added, “This evolution reflects our commitment to understanding and responding to the needs of our customers. We’re offering more flexibility to suit different shopping preferences while maintaining speed and convenience.”
“We’re proud of this milestone and look forward to welcoming customers to the new Shop & Go experience.”
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