Beyond the mobile app’s technological innovations, Clarins users can continue to enjoy added perks like free samples with every order.
Clarins announced the launch of its new mobile app in the United Kingdom, designed to offer customers an enhanced and more personalised experience through innovative technology.
A Reinvented Customer Experience
At Clarins, innovation drives everything. The development of this mobile app exemplifies the brand’s commitment to using technology to elevate the customer experience. Key features include:
- One-Step Checkout: Users can save delivery and payment details for a faster, more efficient checkout experience, backed by secure payment technologies.
- App-Exclusive Offers: Clarins uses algorithms to deliver promotions tailored to users’ preferences and purchase behaviours, available exclusively through the app.
- Simplified Access to Loyalty Information: Customers can easily check their loyalty status and unlock rewards, thanks to user recognition technology.
- Bar Code Scanner: In-store, users can scan product bar codes to access detailed information, including descriptions, reviews, and usage tips.
Additional Benefits
Beyond the app’s technological innovations, users can continue to enjoy added perks like free samples with every order, free delivery on purchases over £50, and personalised online assistance.
Club Clarins Rewards
Customers can earn points for full-size products and discount vouchers through the Club Clarins loyalty program. Additional features such as virtual try-on, product finders, and online beauty consultations offer an interactive experience.
Auto-Replenishment Service
The auto-replenishment feature ensures customers never run out of their favourite products, with automated deliveries, discounts, and free shipping. The app also provides store locator services, order tracking, and purchase history access.
Clarins, Pioneering Responsible Beauty
As one of Europe’s high-end skincare brands, Clarins continues to innovate while upholding its commitment to sustainability and responsible beauty. This app is another step in delivering an exceptional, ethical customer experience.
With this app, Clarins reinforces its dedication to combining innovation and customer care, setting a new standard in digital beauty services.
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