The deal marks Click Labs’ expansion into the retail operations space, offering retailers an end-to-end platform that spans the entire customer journey – from website checkout to doorstep delivery and post-purchase experience.
Click Labs, a logistics and on-demand delivery software company, has announced the acquisition of Evermile, a London and Tel Aviv-based AI retail operations platform built for SME retailers. Financial terms of the deal were not disclosed.
The Evermile platform acts as a “virtual operations manager” for retail – automating daily workflows typically handled manually by SME teams.
Its AI agents and proprietary orchestration engine handle everything from order prep and delivery assignment to SLA tracking, support resolution and personalised customer engagement.
Since launching in 2023, Evermile has powered hundreds of orders and supported the daily operations of many independent retailers across the UK. It has become a partner to brands like Ottolenghi, CakeBox, and Paul’s Bakery.
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Omer Goldschmidt, CEO at Evermile, said, “We built Evermile to close the technology gap for independent retailers. Our mission has always been to help small teams compete at the highest level, without needing complex, expensive tools or large teams.”
“By joining Click Labs, we can now take that mission global – across more markets, verticals and delivery models.”
The deal also marks Click Labs’ expansion into the retail operations space, offering retailers an end-to-end platform that spans the entire customer journey – from website checkout to doorstep delivery and post-purchase experience.
Evermile will continue to operate as a standalone brand in the near-term, while its technology is gradually integrated into Click Labs’ flagship products, including JungleWorks, Tookan, Yelo and Hippo and deployed across key markets in North America, Europe, the Middle East, and APAC.
Samar Singla, CEO at Click Labs, said, “Evermile brings exceptional technology, deep operational expertise, and a platform that merchants love. Together, we’ll help retailers simplify operations, deliver seamless experiences, and grow smarter in a demanding market.”
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