Conduent previously collaborated with both operators to implement their individual EMV systems, and this new integration marks a step forward in digitalising ticketing systems.
Conduent Transportation, a provider of smart mobility technology solutions and a business unit of Conduent Incorporated, has announced the launch of an integrated transit EMV (Europay, Mastercard, and Visa) contactless payment system in Italy, developed in partnership with transit operators Brescia Mobilità and Arriva Italia.
Conduent previously collaborated with both operators to implement their individual EMV systems, and this new integration marks a step forward in digitalising ticketing systems.
The integrated system allows passengers travelling on Brescia Mobilità’s urban network and Arriva Italia’s extra-urban network to purchase a single ticket that is valid across both systems using contactless debit or credit cards, as well as NFC-enabled digital wallets.
The solution automatically calculates the correct fare based on the journey taken. In addition, the system enables a multi-passenger ticket, allowing one traveller to purchase multiple fares in a single transaction with the same card.
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This represents the EMV system integration between two public transport operators in Italy, serving as an example of a multi-operator EMV platform that functions as a shared service hub across public transport companies.
To support this innovation, Conduent enhanced its EMV solution with two new modules.
- A Tokeniser protects sensitive data by generating a unique identifier, or token, for each card used.
- An Orchestrator manages the end-to-end payment process, ensuring transactions are secure and efficient, including the reconciliation of payments.
“We are proud to have been the first in Lombardy to introduce EMV contactless payment technology,” said Marco Medeghini, General Manager at Brescia Mobilità Group.
“By working with Conduent and Arriva Italia, we have taken a major step toward digitalising public transportation and advancing our shared vision of a modern, sustainable system.”
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Angelo Costa, Managing Director of Arriva Italia, said, “This collaboration represents a decisive step forward for public transport in the city of Brescia and its province – a first-of-its-kind integrated payment system connecting two major operators.”
“Building off the success of EMV technology, we invested in this joint solution to offer an innovative and easy-to-use service to our passengers.”
Jean-Charles Zaia, President, Transit Solutions at Conduent, said, “Brescia Mobilità and Arriva Italia recognise that adopting innovative technologies enhances the passenger experience. Conduent’s EMV solution laid the foundation for a scalable, multi-operator system that can be expanded to a wider geographical area.”
“We are proud to support Brescia Mobilità and Arriva Italia with this first-of-its-kind implementation in Italy, made possible by Conduent’s innovation and our partners’ commitment to progress.”
Conduent fare collection systems are in use on over 400 public transit networks of all sizes worldwide. In addition to Brescia, Conduent has deployed contactless payment systems in more than 10 cities in Italy, including Bergamo, Venice, and Verona.
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