DoorDash Launches Going Out

By
Staff Writer
-
DoorDash Launches Going Out

Together, these new capabilities advance DoorDash’s vision of empowering local commerce—helping restaurants grow, and helping consumers connect with the best of their local communities.

DoorDash has introduced Going Out, a new feature that brings reservations, in-store rewards, and exclusive offers for DashPass members together in one place. 

The launch makes dining out more rewarding for consumers, while unlocking new opportunities for restaurants to attract diners, fill tables, and build lasting guest relationships.

For Diners: 

From local favourites to new spots to explore, Going Out helps consumers discover, book, and save. The new Going Out tab in the DoorDash app allows users to redeem exclusive in-store offers and earn rewards for repeat visits. Customers using Going Out offers receive an average of $9 in value per order.* 

In-store rewards are currently available at thousands of restaurants in select US and Australian markets for DashPass members, with a limited-time trial for all DoorDash consumers.

For the first time, diners will be able to book restaurant reservations directly through the DoorDash app. Every booking earns credits towards future DoorDash orders, covering casual dinners or Michelin-star celebrations. 

ALSO READ: UK Consumers Call on AI to Save “Broken” Customer Service

DashPass members benefit from exclusive tables, extra rewards, and discounted Lyft rides. In-app reservations will initially launch in Miami and New York, expanding to other cities later this year through DoorDash’s partnership with SevenRooms.

Parisa Sadrzadeh, VP of In-Store at DoorDash, said, “Going Out saves you time, saves you money, and soon – saves you a seat. We’re giving consumers a seamless way to discover and book at nearby spots while saving and earning rewards, all in one place.”

Eugene Remm, Partner at Catch Hospitality Group, said, “People come to our restaurants because they want more than just a meal – they’re looking for an experience.”

“Partnering with DoorDash gives more guests the opportunity to enjoy our restaurants, and with SevenRooms, we can make sure that from the second they book to the moment they leave, it feels seamless and unforgettable.”

ALSO READ: Phonexa Increases Consumer Conversions Through SMS

For Restaurants:

DoorDash is also introducing new tools for restaurants through Going Out and its integration with SevenRooms, giving partners more ways to attract diners and create memorable experiences for guests.

“DoorDash’s Going Out has been great for my business, my brand visibility, and my bottom line,” said Victor Escobedo, owner at Papalote in San Francisco. “It’s brought in a steady stream of new customers, and the margins are strong.”

Since February 2025, 80% of customers who tried Going Out visited a restaurant they’d never ordered from before. 

With Going Out, restaurant partners unlock new opportunities to bring even more customers in the door by promoting special offers to dine in-store directly in the DoorDash app, driving incremental and measurable foot traffic. 

Restaurants using SevenRooms gain access to a suite of helpful new tools to grow their business and create memorable experiences for diners. 

ALSO READ: PropellerAds Reveals Social Traffic Targeting for Increased Conversion Rates

Restaurants using SevenRooms can:

  • Access the DoorDash Reservation Marketplace: Offer reservations directly through the DoorDash app, tapping into our millions of monthly active users, with zero cover fees.
  • Leverage Enriched Guest Profiles: Every reservation includes enhanced guest data, helping restaurants deliver more personalised hospitality and build loyalty across on- and off-premise channels.
  • Use Voice AI to Enhance Guest Experience by Phone: A conversational AI agent can answer calls, take reservations, respond to FAQs, and update guest profiles, streamlining operations and elevating service.
  • Unlock New Revenue with Event Management: Manage group bookings, private dining, and event spaces digitally—generating sales without adding headcount.
  • Gain a 360° Guest View for Smarter Marketing: Integrating SevenRooms with DoorDash’s Commerce Platform will give restaurants a complete view of their first-party guests across delivery, pickup, walk-ins, and reservations—enabling automated marketing to drive traffic across channels.

“With SevenRooms, we’ve found a true partner in deepening our relationships with guests across Union Square Hospitality Group’s nine unique concepts,” said Danny Meyer, Founder and Executive Chairman of Union Square Hospitality Group and Founder of Shake Shack. 

ALSO READ: Samsung Turns Old Street Station into ‘Fold Street’

“The platform gives us actionable insights that enable us to deliver personalised, memorable hospitality at every interaction.”

Danny Meyer added, “Partnering with DoorDash allows us to pair this gold standard in guest relationship management with unparalleled reach, introducing millions of diners to our restaurants while giving us the ability to grow without losing the personal touch our guests deserve.”

The launch of Going Out marks a new chapter in DoorDash’s growth—expanding beyond delivery to support the full dining journey. 

  • For consumers, it means more discovery, rewards, and access to in-person dining experiences. 
  • For restaurants, it means smarter tools to help drive profitable traffic and build deeper guest relationships. 

Together, these new capabilities advance DoorDash’s vision of empowering local commerce—helping restaurants grow, and helping consumers connect with the best of their local communities.

ALSO READ: Paysafe and Alchemy Pay Expand Customers’ Payment Options