DoorDash, Serve Robotics Partner for Autonomous Deliveries

DoorDash, Serve Robotics Partner for Autonomous Deliveries

The partnership reflects DoorDash’s multi-modal delivery platform strategy, which integrates Dashers, drones, and autonomous robots to meet increasing demand while lowering emissions and traffic congestion. 

DoorDash, a local commerce platform globally, and Serve Robotics, an autonomous sidewalk delivery company, have announced a new multi-year strategic partnership to roll out autonomous robot deliveries across the US.

Los Angeles residents ordering through the DoorDash app from participating merchants may have their order delivered by a Serve robot. The partnership will expand the potential volume of orders available to Serve for delivery.

This partnership reflects DoorDash’s multi-modal delivery platform strategy, which integrates Dashers, drones, and autonomous robots to meet increasing demand while lowering emissions and traffic congestion. 

It also builds on Serve’s reliable track record in cities including Los Angeles, Miami, Dallas, Chicago and Atlanta, where the company has already completed over 100,000 of successful deliveries from over 2,500 restaurants.

“We’re thrilled to join forces with DoorDash to help bring the future of delivery to life,” said Dr Ali Kashani, Co-Founder and Chief Executive Officer of Serve Robotics. 

ALSO READ: UK Consumers Call on AI to Save “Broken” Customer Service

“Serve has long been a leader in autonomous delivery, and this partnership allows us to serve more customers. By teaming up with DoorDash, we’re accelerating our vision to make sustainable, reliable robotic delivery available in every neighbourhood across the US.” 

Harrison Shih, Head of Product for DoorDash Labs, said, “At DoorDash, we’re building a multi-modal logistics platform where Dashers, autonomous robots, and drones each play a role in making deliveries faster, more efficient, and more sustainable.

“Partnering with Serve gives our platform even more delivery options, expanding how we fulfil orders for consumers and merchants alike.”

DoorDash’s logistics infrastructure, combined with its Autonomous Delivery Platform — the system that helps optimise various delivery methods like drones, robots and Dashers at scale — makes the company well positioned to commercialise autonomous delivery. 

Adding autonomy providers like Serve is essential to this approach, enabling DoorDash to match orders with the most effective delivery method and helping to drive increased demand for local merchants.

ALSO READ: Phonexa Increases Consumer Conversions Through SMS