Frontier Airlines Expands Loyalty Program

Frontier Airlines Expands Loyalty Program

The launch is the latest enhancement under ‘The New Frontier,’ which has introduced major changes to Frontier’s product and customer service offerings and improved what consumers can expect from air travel.

Frontier Airlines has announced a new benefit for members of its FRONTIER Miles® loyalty program, expanding how travellers can use their miles and adding even more value to every journey.

In addition to redeeming miles for award flights, members can now redeem miles for bundles that include popular travel add-ons such as bags, seat selection, priority boarding, no change or cancel fees, and more.

Members booking at FlyFrontier.com can redeem miles for the following bundles:

  • Economy bundle – starting as low as 2,000 miles, includes a carry-on bag, standard seat selection, and no change or cancel fees.
  • Premium bundle – starting as low as 4,000 miles, includes a carry-on bag, premium seat selection, and no change or cancel fees.
  • Business bundle – starting as low as 8,000 miles, includes a carry-on bag, two checked bags up to 50 pounds each, UpFront Plus seat selection, and no change or cancel fees.

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“We’re redefining what travellers can expect from value-driven air travel,” said Bobby Schroeter, Chief Commercial Officer, Frontier Airlines. 

“This new redemption option gives FRONTIER Miles members more choice, more flexibility, and more value – from award flights starting at just 5,000 miles to bundles with bags, seats, and more starting at only 2,000 miles. The most rewarding loyalty program in the sky just got even better.”

The launch of this new benefit is the latest enhancement under ‘The New Frontier,’ which has introduced major changes to Frontier’s product and customer service offerings and improved what consumers can expect from air travel. 

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The airline also now offers unlimited companion travel for its Elite Platinum and Elite Diamond status members, with the flexibility to choose a different companion on every Frontier flight. 

Consumers can join FRONTIER Miles for free and ‘Get It All For Less,’ earning miles quickly and getting rewarded for each dollar spent on Frontier products. Members begin by accruing 10 miles for every dollar spent, with multipliers increasing at every Elite status level. 

Lastly, FRONTIER Miles is also offering easy family pooling of miles, making it simple for families to enjoy rewards together. 

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