By adopting Upshop’s total store platform, Gelson’s will infuse intelligence into its forecasting, total store ordering, production planning, and real-time inventory processes, ensuring every location is tuned into local demand dynamics.
Gelson’s Markets, the Southern California grocery chain, is embracing a data-driven transformation in its in-store operations by partnering with Upshop. Gelson’s is deploying an analytical approach to the grocery—using data, artificial intelligence, and operational insight to punch above its weight.
By adopting Upshop’s total store platform, Gelson’s will infuse intelligence into its forecasting, total store ordering, production planning, and real-time inventory processes, ensuring every location is tuned into local demand dynamics.
This initiative means shoppers will find what they want, when they want it, all while store teams benefit from tools that simplify workflows, reduce waste, and increase efficiency.
“In a competitive grocery landscape, scale isn’t everything – intelligence is,” said Ryan Adams, President and CEO at Gelson’s Markets.
“With Upshop’s embedded platform and AI-driven capabilities, we’re empowering our stores to be hyper-responsive, efficient, and focused on the guest experience. It’s how Gelson’s can compete at the highest level.”
By embracing Upshop’s AI-driven platform, Gelson’s is proving that the future of grocery is not just digital—it’s human-centred and digitally powered. The connected store model delivers more than operational intelligence; it transforms how customers and associates engage with every aisle, product, and interaction.
The integration of Upshop technology marks more than just an operational upgrade—it represents a commitment to every community Gelson’s serves. By enabling smarter operations, Gelson’s is setting a new standard for service, availability, and sustainability.
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