The acquisition of ReturnGo will enable Global-e to provide our merchants with a better solution to deliver enhanced experiences, improve satisfaction, and strengthen loyalty of their customers.
Global-e, whose platform is focused on direct-to-consumer ecommerce, has announced the acquisition of ReturnGo, a provider of AI-powered return and exchange solutions. Financial terms of the deal were not disclosed.
The integration of ReturnGo’s technology for automating returns, exchanges, and other post-purchase flows into the company’s tech stack will enable Global-e’s merchants to provide flexible return experiences to their customers worldwide.
“We’re pleased to integrate ReturnGo’s innovative technology into our platform,” said Nir Debbi, President at Global-e.
“Returns are a key aspect of the online shopping experience, especially in global commerce. This acquisition will enable us to provide our merchants with a better solution to deliver enhanced experiences, improve satisfaction, and strengthen loyalty of their customers.”
“This marks an exciting new chapter for us,” said Aviad Raz, Co-Founder and CEO at ReturnGo.
“By joining forces with Global-e, we’re amplifying our mission to make returns smarter, faster, sustainable, and more valuable for merchants and consumers alike. We’re proud of what we’ve built, and we’re even more excited for what comes next.”
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