Groupement Mousquetaires to Roll-Out Shrink Reduction Solution

After piloting Vynamic Smart Vision I Shrink Reduction, Groupement Mousquetaires is preparing to implement the solution across its store locations.

Groupement Mousquetaires, a French retail group with brands like Intermarché, Netto and Bricomarché, plans to address fraud at its self-service checkouts with an AI-powered solution from Diebold Nixdorf.

After piloting Vynamic Smart Vision I Shrink Reduction, designed to tackle the most common causes of loss in physical environments, Groupement Mousquetaires is preparing to implement the solution across its store locations.

Maxime Canu, Member of Inno Lab at Groupement Mousquetaires, said, “With this AI technology solution from our partner Diebold Nixdorf, we have designed an innovation that revolutionises self-service checkout management. It benefits everyone: customers, staff members and our retailers. The ability to reduce losses, make transactions more fluid and remove friction for consumers marks a real turning point for our sector.”

Laurent Hugou, Owner of the Intermarché store in La Farlède and President at Stime, the Information System Department of Groupement Mousquetaires, said, “Thanks to this AI powered solution from Diebold Nixdorf, we have seen a significant reduction in errors, which eases the workload for our team and improves the experience for our customers.”

“Interactions between staff and customers have become smoother and more pleasant. After just six months in use, this technology has already become indispensable to our day-to-day operations.”

Matt Redwood, Vice President, Retail Technology Solutions at Diebold Nixdorf, said, “We are excited to take the next step with Groupement Mousquetaires and prepare the roll-out after achieving strong results during the test phase.”

“Our combined solution of hardware, software and service globally has been designed alongside retailers, keeping store staff, serviceability and customer experience in mind. It provides a range of actionable outputs that help the retailer combat shrink without alienating their customers.”