Harrods will leverage Global-e’s platform to offer a localised experience for its customers.
Global-e, a platform powering global direct-to-consumer ecommerce, has announced a partnership with luxury department store Harrods.
The collaboration will enable Harrods to bolster its ecommerce strategy in over 200 markets worldwide, with the aim of offering customers around the globe a seamless online shopping experience.
Harrods will leverage Global-e’s platform to offer a localised experience for its customers.
Key features include browsing and payment in local currencies, a wide range of local and alternative payment methods, attractive shipping offerings, advanced duty and tax calculations and prepayment for a guaranteed final cost of purchase, and an easy return process.
“We are proud to partner with Harrods, an icon in luxury retailing known for its commitment to unparalleled service and excellence, by powering its international online e-commerce operations,” said Cristian van Tienhoven, CEO of Global-e Europe.
“Our team expertly executed the migration, allowing Harrods to efficiently launch its enhanced e-commerce platform. By leveraging our in-depth, data-driven understanding of customer needs across 200 markets and our scalable platform, we are enabling Harrods to create tailored and localised shopping experiences for its customers worldwide.”
“We are continuously expanding our e-commerce presence to deliver memorable experiences to our customers around the world, making it crucial to partner with those who can support our ambitious goals. We have partnered with Global-e to provide a seamless customer experience for both our UK and international visitors,” said Caitlin Innes, Chief Digital and Customer Officer at Harrods.
“Global-e brings a wealth of experience in managing international transactions and deliveries for a range of major international companies and its robust technology platform, extensive industry insights, and proven expertise made it the ideal choice.”
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