Holland and Barrett opens Cardiff Experience Store as wellness retailer doubles down on product, tech and services.
Holland & Barrett has opened its latest concept store. Situated in Cardiff, this is designed to engage, inspire, and elevate the way its customers approach their well-being.
Highlights include:
A cushion wall, made with Instagram in mind; A wellness mission gondola – curating products tailored to customer needs; Branded bays – giving partner brands the space to tell their story and connect with people in a more meaningful way; New self-checkouts; a Click & Collect section.
“This store turns heads, sparks curiosity, and delivers an experience that must be felt in person (you know, like being punk and showbiz). It’s not just about looking good – it’s about making people feel their best,” said Richard Fisher, Design Manager at Holland & Barrett.
Nick Gerrard, Property and Format Director, commented, “A few months ago we got a group of our best people together to discuss how we move our retail format on again. The aim was to think about how we expand what we do experientially and with partners, bringing H&B to life in an ever better way.”
“After a ton of hard work here it is, the new Experience Store on Cardiff Queen St. Everything H&B do is stepped on in this store: product, tech and services. You can also get the highest quality diagnostic tests in partnership with Randox and we’ve got a Wellness Studio offering classes in pilates, yoga and meditation through local experts.”
He added, “I’m hugely proud of the way this has been delivered from thoughts to renders to design to reality and shows the strength of cross-functional working we have in H&B with lots of help from our partners and suppliers. Huge thanks to all our colleagues and suppliers involved.”
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