At Selfridges London, HYPERVSN’s AI Hologram Human solution engages with over 100 visitors daily, delivering consistent, round-the-clock customer service without breaks or burnout.
HYPERVSN has deployed its AI Hologram Human solution at Selfridges’ store in London’s Oxford Street.
Kiryl Chykeyuk, CEO and Founder, HYPERVSN, said, “She doesn’t sleep. She doesn’t eat. She never forgets a single product detail. Will AI assistants replace us humans – in airports, banks, telco, healthcare?”
“Our AI Hologram Human at Selfridges London talks to over 100 people, every single day. No lunch breaks. No burnout. Just consistent 24/7 customer service.”
“Fluent in 100+ languages. Always smiling. Always on. Some talk to her more than they would to a real person – no shyness, no judgement. And it feels so human. And fun – lots of fun! She can take on what humans can’t always cope with: endless repetition; 24/7 shifts; hundreds of questions a day.”
The deployment aims to elevate the CX by blending cutting-edge AI with immersive visual technology, ensuring shoppers receive accurate, instant, and friendly assistance at any time.
This approach also frees human staff to focus on higher-value activities such as creative merchandising and personalised consultations.
Kiryl Chykeyuk added, “Freeing people to do the things only we can do – e.g. creativity, complex decisions. She might be the easiest hire we’ve ever made. Smart. Witty. Charismatic. This is just the beginning.”
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