Infobip and Community will use Apple Messages for Business to enhance engagement for LA Charger fans.
Infobip has teamed up with Community and the Los Angeles Chargers to revolutionise fan engagement by leveraging Apple Messages for Business. This makes the Chargers one of the pioneering professional sports franchises to leverage this innovative technology, setting a trend for other teams in the industry.
“We are thrilled to partner with Community and the Los Angeles Chargers to pioneer the future of fan engagement. This collaboration highlights the potential of our cloud communications platform in transforming how brands connect with their audiences across various industries,” said Ethan Gustav, Group President for North America at Infobip.
By integrating Infobip’s AI-driven chatbot technology with the Community’s platform, the Chargers can offer fans quick and easy access to essential information, such as game day updates, player news, and stadium details. This new channel, Apple Messages for Business, has quickly become the second most popular communication method on Community, right after WhatsApp.
This partnership not only improves the fan experience but also showcases how businesses can use AI-powered communication solutions to build customer loyalty and drive growth. As Infobip and Community continue to strengthen their collaboration, they remain dedicated to streamlining seamless communication between brands and their audiences across various channels.
“As Community expands in the rich messaging ecosystem, we’re thrilled to collaborate with Apple, a leader in customer experience, and excited to work with Infobip, enhancing our services. With innovative partners like the Los Angeles Chargers, we’re redefining how teams, brands, and businesses connect with their most valued audiences,” said Josh Rosenheck, Co-founder and CEO of Community.
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