Intermarché, SymphonyAI Roll Out CINDE Connected Retail Platform

This builds on an initial deployment within the supply chain during which Intermarché first used SymphonyAI’s AI capability for demand forecasting.

French retailer Intermarché is deploying SymphonyAI’s AI-based CINDE Connected Retail Platform.

This builds on an initial deployment within the supply chain during which Intermarché first used SymphonyAI’s AI capability for demand forecasting.

All of its 39 distribution centres now benefit from real-time inventory optimisation and replenishment. Central to this operation is Demand Suite.

“In this industry, there are many headwinds that grocers have to confront. SymphonyAI remains one of our most reliable partners that enable us to adapt and overcome market challenges,” said Thomas Darbois, Director General of STIME at Intermarché.

“Their solutions already underpin key elements of our business, but with CINDE Connected Retail they have offered an achievable version of the future by leveraging predictive and generative AI in a way that will transform our operations.”

“SymphonyAI clearly understands how genAI can transform our operation and I look forward to seeing its impact across many areas including consumer insights, pricing and promotion, assortment optimisation, forecasting and replenishment, and store operations. The idea that CINDE Connected Retail could shrink the store owner’s technology dependence to a Generative AI capability held in the hand is revolutionary.”

“We are delighted to extend our partnership with Intermarché,” said Dusan Rnic, Senior Vice President for International in the SymphonyAI retail CPG division.

“This next phase will position Intermarché at the forefront of innovation and exploration with predictive and genAI, safe in the knowledge that SymphonyAI has decades of track record as a reliable enterprise software provider and has been a leader in the meaningful application of AI long before the recent wave of interest triggered by OpenAI/ChatGPT. SymphonyAI is at the intersection of retail and AI which enables our customers and partners to gain an advantage on the rest of the market.”