nShift and Loqate’s partnership will help retailers improve first-time delivery rates, ensuring customer satisfaction.
nShift, a global delivery management software provider, has announced a partnership with Loqate, a GBG solution provider in global address verification.
Kartik Venkatesh, Chief Technology Officer, Loqate, said, “Despite the massive improvements made in retail, many organisations are still struggling to get delivery information right the first time – and the cost is huge. Businesses need complete assurance their delivery data is on top form – after all, better data means better deliveries. Reaching customers on time, every time not only saves time and money but importantly, builds long-term customer loyalty and is key to achieving desired business outcomes.”
Sean Sherwin-Smith, Product Director Post-Purchase, nShift, said, “At a time when customers expect exceptional and personalised service, the ability to gather accurate information relating to delivery is crucial. It not only cuts the cost and time associated with delivery failure, but it helps avoid customer frustration when things go wrong. This is vital for preventing them from shopping elsewhere.”
nShift and Loqate’s partnership will help retailers improve first-time delivery rates, ensuring customer satisfaction.
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