Odigo Essential is developed and hosted in Europe, providing peace of mind around data privacy and compliance, while delivering best-in-class performance.
Odigo has announced the UK launch of Odigo Essential for Mid-Sized Contact Centres. This version of the flagship contact centre solution is designed for organisations that are serious about CX but don’t need the complexity of an enterprise suite.
“In the rush to go bigger and more complex, the market has overlooked a key reality: not every contact centre wants or needs a full-scale enterprise suite,” said Javier Llosá Guillén, Co-CEO at Odigo.
“Odigo Essential delivers what matters most — core CX features, AI readiness, fast deployment and exceptional value — all wrapped in a user-friendly, budget-conscious package.”
Odigo Essential is available in three packages:
- Essential Voice – for those focused on voice-centric customer service.
- Essential Voice+Digital – when digital channels are needed with voice.
- Essential Voice+Digital+AI – to add AI capabilities as needed — without overhauling existing systems.
Odigo offers solutions that meet the regulatory, security and operational needs of European businesses. Odigo Essential is developed and hosted in Europe, providing peace of mind around data privacy and compliance, while delivering performance.
Odigo Essential Features:
- Starting from £35/user/month in the UK.
- Deployment in as little as 6 weeks.
- Backed by Odigo’s cloud infrastructure and voice quality leadership.
- Fully supported by training, onboarding and customer success.
Whether launching a new contact centre or upgrading a legacy system, Odigo Essential provides an AI-ready platform that grows with the business.
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