Online marketplace OnBuy taps AI as it increases focus on scale, efficiency and tools for its sellers.
UK-based online marketplace OnBuy is now leveraging AI across product listings, risk, fraud, operations, service, catalogue, marketing and trading.
In a LinkedIn post, Cas Paton, Founder and CEO at OnBuy, said, “Until now, AI has been mostly behind the scenes. But that’s about to change…We plan to continue this huge leap into 2025 with a huge focus on scale, efficiency and tools for our sellers.”
“Reducing costs relative to scale, we plan to pass those savings into more growth, which means more sales for our sellers and happier customers. We are committed to overhauling our customer and seller experience, using AI to offer and enforce better delivery estimates, faster shipping options, better recommendations and a more inspirational shopping experience.”
He concluded, “After achieving record level revenue in 2024, we plan to take OnBuy to new heights, leaping forward to deliver the best marketplace that we can be. It’s a big year, and we can’t wait to show you.”
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