Road Runner Sports gears up to deploy mobile first PoS platform from Aptos across stores in the USA.
Road Runner Sports is set to roll-out Aptos ONE, a mobile first PoS platform.
This will extend across its 50+ retail stores in the United States. Aptos ONE will work with the retailer’s existing SaaS applications from Aptos – Merchandising, OMS, CRM and Sales Audit – with the aim of providing highly personalised customer service, real-time inventory availability and connected offline/online interactions.
“We’ve redefined the traditional shoe buying experience – from our groundbreaking shoe-fitting technology to our comprehensive membership program to our curated assortment of top brands,” said Tom Compogiannis, Chief Financial Officer at Road Runner Sports.
“We’re always looking for ways to elevate our customers’ journey with us, which led to our interest in Aptos ONE.
“With Aptos ONE, our team members will have everything they need to serve shoppers – whether that’s mobile checkout, looking up real-time inventory and placing an order for an item not at that store, accessing customer profile and loyalty information, processing returns, checking order status and much more – all on a single device.”
“We are proud of the experience we offer in our stores today, and we believe that equipping our team members with this next-gen PoS solution is going to make our store experience even better. With Aptos ONE, we can offer shoppers more personalised, streamlined and informed service – without ever leaving their side or asking them to wait in line. Aptos ONE has the power to transform customer and team member interactions.”
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Compogiannis also sees significant opportunities in leveraging the technology for Road Runner Sports pop-up shops at events, expos and other gatherings.
“We want to interact with Road Runner Sports customers and potential customers wherever they are,” he said. “As a cloud native, mobile first solution, Aptos ONE makes it easy to conduct selling activities just about anywhere.”
“Our store teams can go out and fully immerse themselves into their local communities, inspiring people to find their perfect shoe fit and live an active lifestyle. The potential for customer acquisition and sales transactions outside the store is endless; Aptos ONE’s ability to enable this is one of the key reasons why we selected this platform.”
Aptos GM Jeremy Grunzweig, commented: “As Tom mentioned, there are significant benefits to retailers in adopting mobile PoS solutions, yet we’ve heard from many retailers that they weren’t willing to sacrifice robust PoS functionality for the sake of mobile.”
“That is why we developed Aptos ONE with the best of both worlds – advanced enterprise grade, omnichannel PoS functionality with a mobile first design. We’re proud to be on the Aptos ONE journey with Road Runner Sports – a true leader in footwear retailing innovation. We will be there every step of the way as Road Runner Sports explores the benefits of Aptos ONE to drive business growth, customer loyalty and associate satisfaction.”
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