By going live with Reshop, Roxy is improving the post-purchase journey, giving customers immediate financial gratification and reducing the friction associated with traditional returns.
Australian-founded surf and snowboard clothing and accessories brand Roxy has gone live with Reshop, which provides shoppers with instant refunds when they make a return.
By going live with Reshop, Roxy is improving the post-purchase journey, giving customers immediate financial gratification and reducing the friction associated with traditional returns. This move not only saves time for shoppers but also builds trust and loyalty, showing that Roxy values convenience and responsive service.
Shoppers can now enjoy a smoother, faster, and more satisfying experience, reinforcing Roxy’s reputation for innovation in customer engagement.
Fabio De Carvalho, Chief Commercial Officer at Reshop, said, “It’s live. Another week and another great brand, Roxy, is now live with Reshop.”
“As we head into peak season, the smartest brands are looking for a competitive edge. Roxy is doing just that by using Reshop to provide their customers with instant gratification and great service. It’s a move that proves they’re not just following trends – they’re setting them. Welcome to the club, Roxy.”
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