Sanas bags $65 million Series B for global adoption of real-time speech understanding tech.
Sanas, a real-time speech understanding platform specialist whose customers include UPS and DoorDash, has announced a $65 million Series B funding round.
Quadrille Capital led the round with participation from existing backers including Insight Partners, Quiet Capital, and DN Capital. Digital services provider, Teleperformance (TP), also invested in the company. It brings Sanas north of $100 million in total funding to date.
“Sanas is leveraging AI to revolutionise global communication with its groundbreaking real-time accent translation technology,” said Amine Baji, Vice President at Quadrille Capital. “We have been particularly impressed by Sanas’ user-friendly interface, strong customer reputation, and outstanding growth trajectory.”
“Accent-based bias is a global challenge. We’re building toward a future where people can more easily understand each other, regardless of their origin,” said Maxim Serebryakov, CEO and Co-founder at Sanas.
“Our patented technology allows people to maintain their voice and accent, while also helping businesses reduce costly, time intensive hiring cycles and minimise the likelihood of attrition. In real-time, we’re unlocking new enterprise efficiencies and creating unprecedented career opportunities for more people around the world to join the global economy. As a result, our customers are growing their revenue and at the same time improving their bottom line.”
The new capital will be used to expand Sanas’ overall Speech Understanding AI Platform by launching additional speech-to-speech algorithms, entering new geographies, and broadening its use cases to industries beyond contact centres.
Sanas bags $65 million Series B for global adoption of real-time speech understanding tech
“We have experienced remarkable momentum in the customer experience management (CXM) industry since its founding. In just 18 months, our patented real-time speech understanding AI technology has been adopted by hundreds of thousands of agents across 39 countries.”
“Today, we proudly support industry leaders, including the top five BPOs, top three financial services institutions, top five healthcare providers, top two logistics companies, and top five hardware manufacturers,” said Sharath Keshava Narayana, President and Co-founder at Sanas.
“Our new strategic partnership with Sanas is part of our AI growth strategy that will allow us to implement advanced AI tools to reinvent customer experience by bringing high touch, high tech solutions to clients that are simpler, faster, more empathetic and safer,” said Thomas Mackenbrock, Deputy Chief Executive Officer at TP.
“We are committed to advancing our AI capabilities to drive value through cutting-edge innovation to deepen human connections, and this partnership with Sanas supports that roadmap.”
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