Innovasport can now offer a range of omnichannel capabilities to customers, including Buy Online Pickup In-Store and Ship to Store with same-day delivery.
Innovasport, a sporting goods retailer in Mexico, has deployed the Teamwork Commerce POS solution across the retailer’s 250-plus locations.
The fleet features 2,000 POS terminals, according to a press release.
Innovasport can now offer a range of omnichannel capabilities to customers, including Buy Online Pickup In-Store and Ship to Store with same-day delivery.
The partnership between Teamwork Commerce and Innovasport has also started additional initiatives for the retailer. This includes item personalisation and referenced payments systems that let customers to start their purchases online, add products to a wish list and complete the purchase in any physical store of their choice.
“This collaboration not only improved our operations, but also strengthened our connection with customers by providing a unified experience in physical and online stores. Payment flexibility, platform stability and customer service have been optimised thanks to this collaboration. We are excited by the benefits in the store management, and the ease of adding new functions according to our needs. In conclusion, this collaboration was key to offering a quality service and a satisfactory experience for our customers,” Sergio Borrego, CTO of Innovasport, said in the release.