Talkdesk Unveils UK Regional Cloud

Talkdesk Unveils UK Regional Cloud

The Talkdesk UK Regional Cloud enhances voice quality by hosting the platform closer to customers’ on-premises systems and end users, in addition to maintaining data compliance. 

Talkdesk, Inc. has announced its new UK Regional Cloud, an addition to its expanding global network of regional cloud deployments, enabling UK customers to host their Talkdesk platform within the region. 

Deploying the Talkdesk platform in the UK enables businesses in industries such as banking, retail, healthcare, utilities, and travel and hospitality to comply with their region-specific data privacy requirements. 

In addition to maintaining data compliance, the Talkdesk UK Regional Cloud enhances voice quality by hosting the platform closer to customers’ on-premises systems and end users. Ultimately, this results in an improved CX.

“The launch of our UK Regional Cloud is a pivotal moment for Talkdesk and for our customers across the United Kingdom,” said Tiago Paiva, Chief Executive Officer and Founder of Talkdesk. 

“This investment reinforces our deep commitment to the UK market and our global strategy to provide secure, compliant, and high-performing cloud solutions wherever our customers operate.”

“By addressing critical data residency needs and enhancing voice quality, we are not only unlocking new opportunities for businesses in regulated industries but also ensuring they can deliver exceptional, AI-powered CXs with confidence.”

This launch is related to Talkdesk’s broader strategy to expand regional cloud availability globally, strengthening its value proposition for customers operating in regulated industries and regions with stringent data residency requirements.

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