The partnership enhances customer relationships for Vector International and creates new opportunities for TCN to connect with businesses that can benefit from its comprehensive cloud-native platform.
TCN EU has announced a new partnership with Vector International, an office supplies company based in Romania. Vector Direct, headquartered in Mogosoaia, Ilfov County, near Bucharest, serves approximately 1,000 businesses nationwide.
After selecting TCN’s cutting-edge cloud-based contact centre platform to enhance its client communication, Vector Direct was so impressed with the solution that it signed on as a reseller partner to promote the software to its customer base.
Victor Marcu, EMEA Business Manager for TCN EU, said, “Earlier this year, Vector International became a TCN client to improve the way it connects with its customers. Given the company’s extensive communication with its business clients, the TCN Operator platform has proven invaluable in streamlining interactions and delivering updates effectively.”
“However, what’s really exciting is that Vector International saw so much potential in our solution that they wanted to introduce it to their own network. This partnership not only strengthens their customer relationships but also opens doors for TCN to reach new businesses that could benefit from our comprehensive, cloud-native platform.”
Gabriel Stanescu, Executive Director at Vector International, said, “TCN’s platform has transformed the way we communicate with our clients, ensuring seamless outreach and real-time engagement. The ease of use, exceptional support and flexible pricing model made our decision to become a reseller partner an easy one.”
“We believe other businesses can benefit just as much as we have, and we’re excited to share this powerful tool with them. With TCN, we can improve customer acquisition, measure engagement and refine our marketing strategies more effectively.”
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