TP Infinity seeks to address the growing client demand for an integrated approach to CX transformation in today’s experience-led economy.
Teleperformance, a digital business services provider, announced the launch of its global digital consulting arm, TP Infinity, designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX).
Daniel Julien, Chairman and Chief Executive Officer of Teleperformance Group, said, “In this new era of integrating AI-powered solutions into CX management, Teleperformance is investing in value-added services to help our clients design, analyse and deploy AI-powered solutions and accelerate their CX transformation. Consolidating our digital consulting teams under the TP Infinity umbrella will allow us to keep tremendous focus on the extraordinary opportunities we have to help our clients build brand loyalty.”
TP Infinity seeks to address the growing client demand for an integrated approach to CX transformation in today’s experience-led economy. Its comprehensive portfolio spans consulting, technology, data analytics, design and creative services, combining Teleperformance’s growing, global digital CX and transformation services with three independent digital companies integrated through Teleperformance’s recent acquisition of Majorel.
TP Infinity team members will support their own clients and work seamlessly in partnership with Teleperformance teams and their clients to enable faster, more efficient and improved business processes that deliver enhanced experiences for customers.
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