Voiso’s AI Predictive Dialer takes productivity to the next level by automating outbound calling.
Voiso, a global provider of AI-powered contact centre solutions, is enhancing remote selling by providing businesses with the advanced tools needed to thrive in a digital-first marketplace. As remote selling evolves from a convenience to a necessity, Voiso’s innovative solutions ensure sales teams can connect, engage, and close deals with unprecedented efficiency.
According to a Vengreso report, 75% of buyers are now open to conducting sales conversations digitally. This shift highlights the growing demand for seamless, tech-driven customer engagement strategies. “Remote selling isn’t just the future; it’s the reality businesses have been navigating for some time now,” said Muayad Al Kayyali, Sales Manager at Voiso. “To lead in this space, companies need tools that prioritize efficiency, personalization, and a customer-centric approach.”
Today’s customers demand consistent, high-quality interactions across multiple platforms; therefore global reach with multi-channel engagement is a must. Research shows that 90% of consumers expect seamless experiences across channels. Voiso’s Omnichannel Platform unifies communication across eight channels—including WhatsApp, SMS, and email; into a single interface. This ensures every customer interaction is cohesive and professional, fostering trust and driving conversions.
Real-Time data for smarter decisions is a driver for Voiso, as in sales, data is the foundation of success. With Voiso’s Real-Time Dashboards, sales teams gain live visibility into over 60 KPIs, enabling them to:
- Optimise workflows immediately.
- Proactively address bottlenecks.
- Maintain service quality across remote teams.
For example, sales managers can identify and resolve an uptick in missed calls during peak hours, ensuring opportunities aren’t lost. Companies leveraging real-time analytics are 33% more likely to make informed, timely decisions, a critical advantage in today’s competitive landscape.
AI is not just a trend, but rather a norm and a must. Voiso’s AI Predictive Dialer takes productivity to the next level by automating outbound calling. The tool allows agents to:
- Increase call volume by up to 400%.
- Reduce call abandonment rates by 73%.
- Spend more time engaging with prospects and less on repetitive tasks.
This optimised workflow ensures sales teams can focus on meaningful conversations that drive results.
Voiso’s AI Speech Analytics empowers sales agents to adapt their approach in real time. By analysing customer sentiment and tailoring messaging, agents can turn routine interactions into personalised experiences that resonate. A recent Ringy study found that 91% of consumers are more likely to engage with brands that offer tailored recommendations, underscoring the importance of personalisation in sales success.
Voiso has placed a lot of attention on not only enabling physical teams, but also remote teams which is around 35% of all contact centres. Voiso’s solutions address the unique challenges of remote selling, enabling businesses to:
- Build trust with seamless global communication.
- Leverage actionable data insights to improve decision-making.
- Boost efficiency with AI-driven tools.
- Deliver exceptional, personalised customer experiences.
“Voiso combines cutting-edge technology with a deep understanding of sales dynamics,” added Al Kayyali. “Our tools empower sales teams to thrive in the remote-first era by turning challenges into opportunities.”
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