By enabling fast payments at the point of order, Vox AI Pay further speeds up drive-thru order processing, reducing queues and increasing throughput.
Vox AI, the conversational voice AI platform purpose-built for drive-thru and operations automation in quick-service restaurants (QSRs), has announced the launch of Vox AI Pay as part of a new partnership with Adyen, the global financial technology platform.
Powered by Adyen, Vox AI Pay enables card payments at drive-thru order terminals, directly from the speaker post. By enabling fast payments at the point of order, Vox AI Pay further speeds up drive-thru order processing, reducing queues and increasing throughput.
Compatible with all major point-of-sale (POS) solutions, the new Vox AI payment solution integrates with Vox AI’s platform and further automates its drive-thru ordering powered by voice AI.
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Vox AI Pay leverages Adyen’s payment infrastructure, trusted by brands for its global coverage, reliability and high performance at every step. Vox AI offers restaurants competitive rates for payment processing, lowering fees by up to 20% even for global QSR brands.
The Vox AI Pay terminals come with a 99.99% uptime guarantee and accept all major cashless payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, and more.
“Adding payment at the order post adds an additional layer of automation to drive-thru ordering that speeds up ordering, while adding a convenient way to pay for quick-service restaurant patrons,” said Vox AI Co-Founder and CEO Maurice Kroon.
“We believe voice will become the de facto interface for every QSR location, unlocking new levels of efficiency and additional revenue. With Vox AI Pay powered by Adyen, QSR operators can benefit from competitive rates and reduced friction.”
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The partnership with Adyen comes on the heels of Vox AI’s recent deployment with Burger King Poland, and the announcement of an $8.7 million seed round to fuel Vox AI’s growth and international expansion, led by global venture capital firm Headline, with participation from True, Simon Capital and Souschef Ventures.
“Customers demand a seamless and fast drive-thru experience, one that removes every single point of friction,” said Pearse O’Flynn, Global Head of Platforms – Food & Beverage & Hospitality at Adyen.
“By powering Vox AI Pay, we are embedding frictionless, trusted payments right in the drive-thru, which increases throughput, cuts wait times, and elevates the guest experience for QSRs globally.”
Vox AI autonomously takes and processes orders 24/7 in over 90 languages and dialects, with high accuracy and speed, enabling customers to place drive-thru and mobile orders in their preferred language and style.
The Vox AI platform relieves pressure on overworked and understaffed QSR staff by providing real-time shift guidance and alerts triggered by restaurant systems.
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