ELERA Security Suite is now operational across self-checkout lanes in all 199 Weis Markets locations, enhancing loss prevention and improving the CX with produce recognition and real-time AI-powered monitoring.
Weis Markets is partnering with Toshiba Global Commerce Solutions and implementing ELERA Security Suite with the aim of enhancing loss prevention measures and improving the overall customer experience.
ELERA Security Suite is now operational across self-checkout lanes in all 199 Weis locations, with plans to extend the technology to dual-use and cashier lanes. The offering includes ELERA Loss Prevention and Produce Recognition.
“Our goal is to upgrade our technology stack and invest in Security Suite to provide a frictionless experience for our customers. Our customers have embraced produce recognition, with over 94% selecting to use it at self-checkout,” said Greg Zeh, CIO and SVP at Weis Markets.
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“We are one of the first retail chains with ELERA Security Suite across our stores, ensuring speed, privacy, and performance. It is already strengthening real-time loss prevention.”
Yevgeni Tsirulnik, SVP Portfolio Management at Toshiba Global Commerce Solutions, said, “Weis Markets has been a trusted partner for over two decades, and we’re thrilled to support their continued innovation.”
“By understanding the real-world complexities of shrink, we designed a system that helps retailers like Weis Markets to enhance the shopping experience and empower associates.”
“Security Suite represents a significant leap forward in self-checkout solutions. Its edge AI operates locally at checkout, shifting loss prevention from reactive detection to proactive influence and built to evolve with changing business needs.”
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