The same-day delivery offering promises to bring DIY essentials and trade materials directly to homes and job sites in as little as two to three hours.
UK home improvement retailer, Wickes, has partnered with last-mile delivery specialist Gophr to launch its Wickes Rapid service across 150 stores nationwide. This same-day delivery offering promises to bring DIY essentials and trade materials directly to homes and job sites in as little as two to three hours.
Customers will have access to Wickes’ full store, with same-day delivery options ranging from motorbikes (smaller items such as tools) to large vans (big ticket orders including timber and flooring).
Gophr provides two to three-hour delivery slots with live GPS tracking, proof of delivery and real-time notifications. Orders can be placed seven days a week during store opening hours.
The delivery experience is also powered by Metapack, which connects Wickes’ online checkout with Gophr’s courier network. Acting as the delivery management system, Metapack automatically allocates orders and provides full visibility for both customers and store teams.
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Steven Blair, Chief Operating Officer at Wickes, said, “We know our customers want to get what they need, when they need it, without losing time on the job or at home. With our new partnership with Gophr, they can now have everything from tools to timber delivered straight from their local store to their doorstep in just a few hours.”
“We’re proud to give our customers more speed and convenience with Wickes Rapid. It’s a simple way to help tradespeople and DIYers get the job done.”
Graham Smith, Strategic Account Director at Gophr, said, “The growing demand for our ‘Trades’ service is indicative of its quality and the value it can add for our partners and their customers.”
“Same-day delivery isn’t just for small items. With Wickes, we’re bringing larger items like doors, timber, and flooring straight to doorsteps and job sites across the country in just a few hours. Our couriers and platform are built for fast, larger item delivery at scale, helping Wickes keep pace with the demands of modern construction.”
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