The funding will further develop Darwin’s customer experience platform, scale the company, and enhance its product offerings.
Darwin CX, a SaaS provider focused on transforming customer experience (CX) for publishers and subscription-based businesses, announced a significant expansion in funding and leadership.
The company is a global provider of subscription lifecycle management solutions, helping publishers, membership organisations, and media companies seamlessly transition from print to digital.
Darwin CX recently closed $12 million in additional funding with the continued support from existing investors, First Ascent Ventures, New Era Capital Partners, and TTA Investments, joined by large Canadian private fund manager Teralys Capital.
These investments are propelling the company’s expansion while enhancing its CX platform and accelerating the development of innovative tools to support the evolving needs of subscription-based businesses.
Along with the funding, Darwin CX announced the appointment of Tom Jenkins as Chairman of the Board. Jenkins is a former CEO and current Chairman of OpenText. His extensive experience in scaling tech companies and driving strategic vision makes him a perfect fit for guiding Darwin CX through its next phase of global expansion.
The funding will further develop Darwin’s customer experience platform, scale the company, and enhance its product offerings, ensuring it remains at the forefront of the subscription economy. With a growing customer base of nearly 200 clients, Darwin CX continues to innovate to support the changing needs of businesses in the subscription space.
The current investment rounds were also supported by Darwin CX’s team, including Toby McCoy (Chief of Staff), Jon Soucy (CFO), TJ Cole (Senior VP – Strategy & Corporate Finance), and Chris Bedor (General Counsel).
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