Through this partnership with Gopuff, Bilt Members can also now seamlessly get essentials, gifts, and more delivered in minutes directly through the Bilt app or website—and redeem or earn Bilt Points on every order.
Bilt, the rewards platform, is changing how properties and neighbourhood merchants build loyalty—with Bilt Home Delivery Powered by Gopuff, now live for Bilt Members across the US.
Through this partnership with Gopuff, Bilt Members can also now seamlessly get essentials, gifts, and more delivered in minutes directly through the Bilt app or website—and redeem or earn Bilt Points on every order.
For the first time, in addition to consumers, property managers and local merchants will be able to deliver real, tangible moments of appreciation directly to a resident’s door – all sourced from Gopuff’s extensive catalogue of items and through the Bilt platform they already know and use.
- A member redeems Bilt Points on a Household Restock bundle to replenish daily needs.
- A property manager welcomes a new resident with a bottle of champagne and a Move-In Essentials bundle.
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- A local restaurant thanks a regular by sending the ingredients to recreate their favourite dish in their own kitchen.
These moments—once disconnected acts of hospitality—will be part of Bilt’s unified loyalty ecosystem.
“Bilt Home Delivery turns loyalty into something you can actually touch,” said Ankur Jain, Founder and CEO of Bilt. “We’re giving properties and neighbourhood businesses a way to celebrate the people who make their communities thrive—through unique, personal gestures that arrive right at home.”
“Whether it’s welcoming you to your new building or thanking you for dining out, we’re helping every part of your neighbourhood show up for you in meaningful ways.”
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Alberto Menolascina, SVP of New Business at Gopuff, said, “Having spent the past 12 years establishing and scaling a nationwide instant commerce network, Gopuff has become the platform of choice for the world’s leading brands looking to create instant customer experiences.”
“Now as customers seek ways to stretch their dollar further, we’re leveraging Gopuff’s unique model and technology to power the delivery of affordable essentials you can pay for with your Bilt Points.”
“This first-of-its-kind program will help renters across the country access greater value and unparalleled convenience at a time when it’s needed most.”
From a practical side, this means members can use their points for everyday things like restocking paper towels or ordering hand soap, but the deeper story is what those deliveries unlock: a connected ecosystem where your building, your local merchants, and your favourite restaurants all participate in rewarding your loyalty.
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This will be fully integrated into the existing Bilt platform, leveraging aggregated member preferences and insights that help property managers and merchant partners tailor their offerings.
How it Works
- For Bilt Members: Get essentials, alcohol, and everyday items delivered in minutes through the Bilt app—pay with a linked card, redeem Bilt Points, or keep earning on every order.
- For Properties and Merchants: Send curated bundles or gifts directly to residents or customers—move-in kits, birthday surprises, thank-you gestures, or local partnership activations—all through the same Bilt platform they already use.
“Bilt Home Delivery brings together what used to be separate worlds—real estate, local commerce, and loyalty—into one connected experience,” Jain added. “It’s not just about delivery. It’s about connection, recognition, and belonging.”
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