The airline plans to begin its Starlink rollout in 2026. Once fully fitted, all customers, regardless of the cabin they’re travelling in, will have free access to the service for streaming, working, and staying in touch.
British Airways has announced its customers will soon benefit from Starlink connectivity.
Starlink is a Wi-Fi provider powered by an advanced satellite constellation that orbits much closer to Earth than traditional systems, delivering a faster and more reliable internet experience even in remote areas.
The airline plans to begin its Starlink rollout in 2026. Once fully fitted, all customers, regardless of the cabin they’re travelling in, will have free access to the service for streaming, working, and staying in touch.
This is the latest investment under British Airways’ £7 billion transformation plan, a programme that has delivered significant customer experience improvements since its introduction in 2024.
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The airline has delivered tangible improvements, including a step-change in punctuality, and customer satisfaction scores consistently improving across onboard service, global lounges, food and drink, check-in, boarding and customer care.
Sean Doyle, British Airways’ Chairman and Chief Executive, described the addition of Starlink connectivity to the BA fleet as a milestone in the airline’s transformation journey: “We’re continuing to focus on transforming our customer experience.”
“Launching Starlink on both our long-haul and short-haul aircraft is game-changing for us and our customers, elevating their experience on board our flights by offering them seamless connectivity from gate-to-gate. Especially on short-haul, this will really differentiate us from our competitors.”
“With our new Wi-Fi powered by Starlink, our customers will be able to enjoy lightning-fast, low-lag internet from the moment they board to the moment they land - even over oceans and remote regions. It’s Wi-Fi that feels like home, even at 38,000 feet.”
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