Grubhub, Dexa Introduce New Jersey’s Drone Food Delivery Program

The program with Dexa follows Grubhub’s legacy of being at the forefront of delivery innovation and operations, with several robot and autonomous delivery partnerships across the country. 

Grubhub and Dexa have announced a three-month pilot involving ​food delivery services via drones to customers in Green Brook, ‌New Jersey. The initiative marks a historic milestone for highly automated delivery in New Jersey and represents the first time drone technology will be used for commercial food delivery in the state.

Beginning March 18, eligible customers within a 2.5-mile delivery radius of Wonder’s Green Brook location can order Wonder through the Grubhub app and opt for drone delivery, which should arrive faster than traditional delivery methods — at no additional cost beyond standard delivery and service fees. 

ALSO READ: UK Consumers Call on AI to Save “Broken” Customer Service

The three-month program will test the integration of advanced aerial technology within Grubhub’s existing marketplace platform and mark the first time Grubhub and Wonder are bringing drone delivery to its customers.

Through Wonder’s innovative multi-restaurant model, diners are able to choose from 15 concepts for drone delivery, all prepared to order within a single location. The blend of culinary variety, quality, and operational efficiency creates a seamless experience that pairs naturally with the speed and precision of drone delivery.

“Our partnership with Dexa represents a major step forward in Grubhub’s commitment to delivery innovation,” said Abhishek “PJ” Poykayil, SVP of Customer Delivery Operations at Wonder and Grubhub. 

“By connecting Grubhub’s marketplace expertise, Wonder’s innovative mealtime platform, and Dexa’s expansive drone technology, we’re proud to introduce a faster and more efficient way for New Jersey diners to experience food delivery without compromising safety or reliability.”

ALSO READ: Phonexa Increases Consumer Conversions Through SMS

The program features Dexa’s DE-2020, a fully automated delivery aircraft designed to transport goods directly to customers’ homes. Dexa is one of only four US companies that both manufactures and operates Federal Aviation Administration (FAA) Part 135 Air Carrier–certified delivery drones. 

The company’s operations meet all FAA safety requirements, ensuring that every flight is conducted with the highest levels of safety, oversight, and compliance. 

Before each flight, Dexa’s trained flight crews verify that all items are packaged correctly and secured in accordance with operational and food‑safety standards. 

During delivery, the drone places orders on the ground using a controlled tether system. Powered by advanced autonomy and secure communications technology, the DE‑2020 is engineered for precision, reliability, and safe operation in real‑world conditions. 

Deliveries follow approved flight paths designed to prioritise safety and minimise noise and disruption to surrounding communities.

ALSO READ: PropellerAds Reveals Social Traffic Targeting for Increased Conversion Rates

The workflow is seamless, with delivery tracking, customer communication, and support managed through the Grubhub platform. Diners and staff can access real‑time GPS tracking, estimated arrival notifications, and order confirmations, ensuring a smooth and intuitive experience from start to finish.

“Consumers want delivery that’s faster and more reliable – and this collaboration shows what’s possible when industry innovators come together,” said Beth Flippo, Chief Executive Officer of Dexa. 

“This service is a glimpse into the future of how autonomous technology will help restaurants and retailers serve customers at a completely new level.”

The program with Dexa follows Grubhub’s legacy of being at the forefront of delivery innovation and operations, with several robot and autonomous delivery partnerships across the country. 

Following the three-month test program, Grubhub will evaluate learnings and explore expanding drone delivery to additional nearby restaurant partners.

ALSO READ: Paysafe and Alchemy Pay Expand Customers’ Payment Options

- Advertisement -spot_img

Featured Articles