The service will connect FedEx customers to a national network of more than 1,000 delivery providers, coordinated through intelligent orchestration.
FedEx Corp. has announced the rollout of FedEx SameDay Local, a delivery offering intended to help its customers respond to changing consumer expectations for flexibility, control, and convenience while managing their cost-to-serve.
“At FedEx, we’re supporting our customers in pushing the boundaries of their value proposition around speed and convenience,” said Jason Brenner, Senior Vice President, Digital Portfolio at FedEx.
“FedEx SameDay Local will provide our customers with a scaled solution to give the delivery options customers want, without adding complexity to their operations—all backed by the confidence of working with FedEx.”
In collaboration with OneRail, a comprehensive last-mile delivery solution company, FedEx SameDay Local will let shoppers choose two-hour or end-of-day delivery directly at checkout. The service will connect FedEx customers to a national network of more than 1,000 delivery providers, coordinated through intelligent orchestration. Orders are then automatically matched to the appropriate vehicle and driver, dispatched quickly, and tracked with live updates from pickup to delivery.
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FedEx SameDay Local will offer:
- Time-definite delivery windows, including two-hour and end-of-day service through a national network
- Near real-time tracking from pickup to drop-off, predictive ETAs, and proof of delivery
- Flexible integration through API connections and platform support
- Automated orchestration using rules and AI to support delivery provider selection, routing, and delivery performance
- 24/7 support with monitoring intended to identify and address delays or disruptions from pickup to arrival
- Capability to handle large, oversized, or specialised deliveries
Meeting Consumer Demand and Retailer Needs
Consumers don’t just expect “as fast as possible” delivery for every order—they increasingly want choices. Some purchases need to arrive immediately, others must come within a precise time window, and sometimes shoppers want the most economical option and are willing to wait.
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FedEx SameDay Local broadens the company’s delivery options so customers can address this range of preferences.
When it comes to speed, research shows that 96% of shoppers define “fast delivery” as same-day, 80% want to see a same-day option at checkout, and nearly half are more likely to complete a purchase when same-day delivery is available. Visibility is critical to meeting these demands.
The recent FedEx Future of Logistics Intelligence Report found that 36% of consumers prioritise reliable delivery windows, yet only 59% of organisations use shipment data proactively to predict and address issues, with 18% able to consistently intervene to reduce the impact when delays occur.
By providing near real-time tracking, predictive ETAs, and automated rerouting, FedEx SameDay Local will help customers close this gap, reduce abandoned carts, and build customer loyalty.
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FedEx Transportation and Digital Solutions
The launch of FedEx SameDay Local expands the company’s ability to support customers across the full delivery lifecycle from long-haul transportation to local last-mile fulfilment.
The company’s connected ecosystem is used by many large businesses to manage delivery routes, control costs, and support reliability at scale.
FedEx customers who want to learn more about FedEx SameDay Local can contact their sales representative.
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