Klarna and Tekion partner to introduce flexible payment options into dealership service workflows, improving transparency and customer payment experiences.
Klarna has partnered with Tekion to introduce flexible payment options into automotive dealership service departments across the United States.
The integration brings Klarna’s payment services directly into Tekion Pay, the payments platform embedded within Tekion’s Automotive Retail Cloud (ARC), enabling dealership customers to access alternative payment options during vehicle servicing and repair transactions.
According to the companies, the partnership is designed to improve payment transparency and reduce financial friction for customers facing unexpected automotive repair costs.
Klarna stated that customers often rely on revolving credit card balances for large repair expenses, creating repayment uncertainty and long-term debt accumulation.
Through the integration, customers can now choose from Klarna payment options, including:
- Pay in Full
- Interest-free Pay in 4
- Longer-term financing plans
According to Klarna, each payment option includes a fixed repayment schedule and a defined payoff timeline designed to provide greater payment clarity.
“When you’re paying for a repair, you deserve to know exactly what you’re committing to. Klarna gives customers a fixed schedule and a clear payoff date, a straightforward alternative to carrying a revolving credit card balance,” said David Sykes, Chief Commercial Officer at Klarna.
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Flexible Payments Embedded Into Service Workflows
Tekion ARC powers dealership operations across thousands of automotive retail locations in the United States.
According to the company, millions of dealership customers already interact with Tekion Pay during service bookings, vehicle pickups, and checkout processes.
The integration allows dealerships to offer payment flexibility directly within existing transaction workflows without requiring separate financing systems or external checkout experiences.
“Bringing Klarna into Tekion Pay means dealers can offer customers more ways to pay, right inside the transaction flow they already use every day. Payment flexibility isn’t a nice-to-have anymore. Customers expect options, and now dealers can deliver them without any added friction,” said Jamie Fox, General Manager of Tekion Pay at Tekion.
Improving Automotive Retail Customer Experience
According to the companies, integrating flexible payments directly into automotive service operations helps create more transparent and customer-friendly dealership experiences.
Tekion stated that embedding payment capabilities into dealership workflows supports more seamless digital customer journeys while improving operational efficiency for retailers.
The partnership reflects broader investment across automotive retail and fintech sectors in embedded payments, transparent financing, and customer-centric checkout experiences.
Klarna currently supports more than 118 million global active users and processes approximately 3.4 million transactions per day through its AI-powered payments network.
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