Elavon Expands Payments Platform to Improve CX

Elavon has expanded its All-In-One payments platform across North America to help businesses deliver more seamless customer experiences across channels.

Elavon, a global payments provider and subsidiary of US Bank, has expanded its All-In-One payments platform across North America to help businesses deliver more seamless customer experiences across in-store, mobile, and online channels.

The platform combines payment processing, operational tools, and technology partner integrations within a single system, enabling merchants to manage transactions and customer interactions more efficiently across multiple touchpoints.

Designed for sectors including retail, hospitality, and healthcare, the solution supports businesses seeking to simplify operations while creating more connected customer journeys.

Creating Seamless Commerce Experiences

“As commerce evolves, businesses need more than a payment processor. They need a connected solution that brings everything together. Elavon’s All-In-One platform unifies payments, software and operations, helping customers reduce complexity and focus on growth,” said Pari Sawant, Chief Product Officer, Elavon.

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The platform integrates with a range of point-of-sale providers and Android-based payment devices, enabling businesses to process payments and manage customer interactions through a unified environment.

Supporting Connected Customer Journeys

Elavon has partnered with technology providers, including Agilysys, Oracle, Shiji, and xnPOS, to support mobile ordering, payment acceptance, and customer service experiences across different industries.

The company said the platform helps businesses improve operational efficiency, deliver consistent customer experiences across channels, equip employees with mobile-first tools, and scale through flexible integrations.

“Businesses need more than payment acceptance; they need a platform that helps them adapt, compete and grow with confidence. All-In-One reflects Elavon’s commitment to delivering connected, future-ready commerce experiences that simplify complexity and help our partners succeed in every channel,” added Sawant.

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