Grazitti Interactive, a global digital services provider, and Khoros, an award-winning leader in digital-first customer engagement software and services, announced a partnership for online community development.
The partnership expands on an eight-year relationship that now gives shared customers a competitive advantage to deliver unmatched online community experiences. In addition to having the power of Khoros’s online community software, brands also gain access to Grazitti’s community and digital marketing services (custom component development, and third-party integrations, among others). As an extension of a brand’s team of community managers, Grazitti leverages its deep expertise to efficiently deploy Khoros-powered communities, fully manage the community, and help brands optimize their communities for better engagement.
“It gives me immense pleasure to continue our partnership with Khoros and build upon the synergy between our community-building expertise and Khoros’s industry-leading platform. I’m proud of what our teams have accomplished thus far for our shared customers and look forward to future community innovations we create together,” said Alok Ramsisaria, CEO at Grazitti Interactive.
“Online communities have become invaluable for brands’ CX strategies. They offer a space that increases brand loyalty by connecting customers with each other, reducing support costs as a self-service platform and knowledge hub to quickly find information. With this deep understanding, we are proud to partner with Grazitti to ensure our customers have a seamless community implementation so they can leverage the full potential of our Khoros platform,” added Chris Tranquill, CEO at Khoros.