This partnership between Lightspeed and Uber is an opportunity to provide customers with some relief in the form of a delivery network and cost savings plan.
Lightspeed Commerce Inc., a one-stop commerce platform empowering merchants to provide the best omnichannel experiences, and Uber, announced a new partnership to integrate Uber Direct and Uber Eats marketplace into Lightspeed’s platform.
JD Saint-Martin, President of Lightspeed, said, “We are incredibly excited to be announcing this strategic partnership with Uber, as we believe it unlocks incredible value for our hospitality customers. The restaurant industry continues to face significant challenges with staffing and increasingly narrow revenue margins. This partnership is an opportunity to provide our customers some relief in the form of a world-class delivery network and cost savings plan. We believe this is only the first step in a long-term relationship with Uber.”
Bernie Huddlestun, Head of Uber Direct for the US and Canada, said, “On-demand delivery is now a core expectation for consumers, with 75% of them expecting express delivery as an option, and merchants are taking note. We’re proud to partner with Lightspeed to offer restaurants solutions that meet their customers’ needs and encourage repeat orders, while giving restaurants the flexibility to offer seamless delivery experiences in the way that works best for growing their business.”
Also Read: ShipTime Announces Same Day Delivery with Uber Direct
Through the partnership, Lightspeed will have built-in integrations with the Uber Eats marketplace and Uber Direct, Uber’s white-label delivery facilitation service, enabling Lightspeed merchants to list their menu offerings on and take orders from the Uber Eats marketplace, which is accessed by millions of monthly active platform consumers.
Moreover, users can take orders from their own branded website through Lightspeed’s Order Anywhere, then access delivery via Uber Direct, allowing them to pay only the associated delivery fee without the added cost of developing their own custom delivery fleet.
The combination of solutions enables merchants to satisfy their customers’ delivery demands, tap into new markets through the Uber Eats marketplace and reduce overhead on direct-to-consumer orders with Lightspeed Order Anywhere and Uber Direct.
This integration is initially available to Lightspeed Restaurant customers in North America with additional markets to follow.
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