News

VEJA Enlists NewStore, SAP, Syntax to Power Unified Commerce

VEJA Enlists NewStore, SAP, Syntax to Power Unified Commerce

VEJA has gone live on NewStore’s Omnichannel PoS, integrating with SAP and supported by Syntax, enabling unified retail operations, seamless omnichannel experiences, and enhanced customer engagement across multiple markets.
Roxy Goes Live with Reshop for Instant Refunds

Roxy Goes Live with Reshop for Instant Refunds

By going live with Reshop, Roxy is improving the post-purchase journey, giving customers immediate financial gratification and reducing the friction associated with traditional returns.
Landsec Partners with Holovis to Launch ApolloDomes

Landsec Partners with Holovis to Launch ApolloDomes

The partnership with Holovis will bring immersive entertainment to UK shopping destinations, enhancing visitor experiences with engaging and memorable attractions for all ages.
Kyndryl, VML Partner to Redefine CX with AI

Kyndryl, VML Partner to Redefine CX with AI

The collaboration between Kyndryl and VML brings together AI and human creativity to help brands create differentiated and personalised customer experiences.
JetBlue Selects Quvia to Improve In-Flight Connectivity

JetBlue Selects Quvia to Improve In-Flight Connectivity

With Grid, JetBlue will also be able to manage SLAs more effectively, balance traffic across the aircraft and host the customer portal within the same system—ensuring reliable performance and consistent quality of experience (QoE) for customers.
Prism eLogistics Enhances Customer Experience

Prism eLogistics Enhances Customer Experience

Prism eLogistics has launched a new website showcasing its core services in shrink sleeving, contract packing, e-fulfilment, and distribution.
Onosys Integrates New Solutions

Onosys Integrates New Solutions

Onosys has expanded its partner ecosystem with new integrations across POS, loyalty, delivery, and payments to help restaurants enhance engagement.
Hello Sugar Taps PolyAI to Automate CX

Hello Sugar Taps PolyAI to Automate CX

The lifelike voice agent technology, Agent Studio, will help customers with hours and locations, handling appointments and making payments.
blackNgreen Launches EVA, a Voice-Based AI Solution

blackNgreen Launches EVA, a Voice-Based AI Solution

Offered via SaaS and subscriber models, EVA is already live with telecom operators and piloting across ecommerce, healthcare, logistics, and fintech.
8x8 & ULAP Partner for Global CX Compliance

8×8 & ULAP Partner for Global CX Compliance

The collaboration combines 8x8’s CX platform with ULAP’s compliance-led infrastructure to deliver secure, reliable communications across challenging markets.

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