News

Zelig Debuts AI-Powered ‘Build a Look’ Fashion Experience on REVOLVE

Zelig Launches ‘Build a Look’ Fashion Experience on REVOLVE

Together, Zelig and REVOLVE are launching an experience that lets shoppers mix-and-match thousands of items to create looks on models in real time.
Google Cloud inks Gap deal as retailer looks to build future technology roadmap around AI

Gap Teams Up with Google Cloud to Advance AI Strategy

The tie-up will provide Gap with a unified, AI-powered platform, which it expects to fuel innovation and greater efficiency across product creation, CX, and employee enablement using Google Cloud technologies.
Dialpad Launches Its Agentic AI Platform, Ending the Chatbot Era and Redefining the Future of Customer Service

Dialpad Launches Agentic AI Platform

The platform by Dialpad automates customer journeys such as scheduling, order lookups, lead qualification, and account management - and seamlessly escalates to a human with full context when needed.
ChurnZero reveals agentic AI teammates to autonomously drive customer growth

ChurnZero Unveils Autonomous AI Agents

ChurnZero AI Agents act as digital teammates that can engage every customer, automate the tasks that slow people down, and execute around the clock on every risk or opportunity.
CAVA Brings Status Matching to the Table as an Industry First

CAVA Launches Enhanced Loyalty Program

With the new loyalty program, CAVA rewards members can earn points on eligible purchases (on the CAVA App and website), unlocking one of three annual status levels based on points accrued within the calendar year.
Zendesk Unveils New AI Capabilities within the Resolution Platform

Zendesk Unveils New AI Capabilities within the Resolution Platform

New capabilities by Zendesk boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights - delivering outcomes businesses and customers want.
The Body Shop Partners with RELEX Solutions

The Body Shop Partners with RELEX Solutions

As part of its renewal strategy, The Body Shop aims to build a leaner and more resilient supply chain to support strategic growth, particularly across its expanding franchise network.
Tesco Launches New Weekly Clubcard Offer

Tesco Launches New Weekly Clubcard Offer

The offer, called "Tesco Tuesdays", allows members to exchange 50p or more in Clubcard vouchers for a Cineworld reward code, which doubles in value.
IKEA to Launch First Pop-Up Store in Northern Ireland

IKEA to Launch First Pop-Up Store in Northern Ireland

The new Pop-Up store will also host a Collect Near You point, enabling customers to pick up IKEA online purchases closer to home.
Amazon Plans to Invest €1 billion+ to Enhance Belgian CX

Amazon Plans to Invest €1 billion+ to Enhance Belgian CX

Amazon’s investment supports innovation and aims to enhance CX through low prices, product selection, and convenience, while helping Belgian SMEs expand their reach locally and internationally.

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