News

Prism eLogistics Enhances Customer Experience

Prism eLogistics Enhances Customer Experience

Prism eLogistics has launched a new website showcasing its core services in shrink sleeving, contract packing, e-fulfilment, and distribution.
Onosys Integrates New Solutions

Onosys Integrates New Solutions

Onosys has expanded its partner ecosystem with new integrations across POS, loyalty, delivery, and payments to help restaurants enhance engagement.
Hello Sugar Taps PolyAI to Automate CX

Hello Sugar Taps PolyAI to Automate CX

The lifelike voice agent technology, Agent Studio, will help customers with hours and locations, handling appointments and making payments.
blackNgreen Launches EVA, a Voice-Based AI Solution

blackNgreen Launches EVA, a Voice-Based AI Solution

Offered via SaaS and subscriber models, EVA is already live with telecom operators and piloting across ecommerce, healthcare, logistics, and fintech.
8x8 & ULAP Partner for Global CX Compliance

8×8 & ULAP Partner for Global CX Compliance

The collaboration combines 8x8’s CX platform with ULAP’s compliance-led infrastructure to deliver secure, reliable communications across challenging markets.
Sweepr Launches AI Journey Orchestration Platform with eir

Sweepr Launches AI Journey Orchestration Platform with eir

Sweepr has gone live with eir, delivering 24/7 personalised digital support across 60+ telecom use cases. The deployment enhances customer satisfaction with context-aware, agentic AI-powered guidance.
LG Partners with Xbox and Zoom

LG Partners with Xbox and Zoom

LG unveils its webOS-based Automotive Content Platform with Xbox gaming and Zoom integration, offering in-car entertainment and collaboration. The platform targets 20 million vehicles by 2030.
Instacart, Morrisons Bring AI Trolleys to the UK

Instacart, Morrisons Bring AI Trolleys to the UK

The AI-powered smart trolleys that let shoppers scan, weigh, and track items in real time while earning loyalty rewards.
Currys Installs ESEL Across UK, Ireland

Currys Installs ESEL Across UK, Ireland

The electronic shelf edge labels (ESEL) improves customer experience, ensures pricing accuracy, and reduces manual staff workload.
Amazon Launches a French Sign Language Customer Service

Amazon Launches a French Sign Language Customer Service

This initiative improves the accessibility of Amazon services for the 200,000 people who use LSF in France.

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